Senior Manager, Brand & Content

Arrow International, Inc.; Cleveland (OH); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Profit sharing

401(k) matching

Great benefits

Paid time off

Bonus week in July

Job summary

Arrow International, Inc. is seeking a strategic Senior Manager, Brand & Content to lead brand standards, messaging strategy, and visual identity across the organization.

You will own the standards that define how Arrow looks, sounds, and communicates across channels, including guidelines, tone, and content development. The role leads creative resources and partners with Product Management, Channel Management, Sales, Legal, and HR to translate business priorities into compelling communications

Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, Design, Business, or a related field.
• 8–12 years of progressive B2B or B2B2C brand, content, communications, or integrated marketing experience.
• 2–4 years of experience managing a creative team that includes writers, designers, or similar professionals.
• Strong writing and messaging background with ability to lead and direct copywriting resources.
• Experience translating commercial strategies into messaging and content strategies.
• Experience developing or evolving brand guidelines and visual identity standards.
• Experience overseeing creative development across digital, print, social, and multimedia formats.
• Strong project management skills with calendars and workflows.
• Collaborative and influential cross-functionally; comfortable with stakeholders.

Responsibilities

• Own and evolve Arrow's brand standards, visual identity, style guidelines, tone of voice, and messaging framework.
• Develop clear standards for logo usage, graphic design, motion/video, and digital applications.
• Establish messaging strategies tailored to key audiences (distributors, operators, charities, consumers, employees).
• Translate product, channel, and commercial strategies into compelling messaging and campaigns.
• Develop campaign frameworks adaptable across products, channels, and audiences.
• Lead development of website content, social content, product materials, brochures, presentations, and internal communications.
• Ensure content supports Sales and customer-facing teams.
• Maintain Arrow's brand asset library and digital asset management processes.
• Directly lead and develop creative resources across copywriting, graphic design, and motion design.
• Manage content calendar and production backlog across priorities.
• Review and approve marketing creative for quality and brand alignment.
• Manage external agencies and vendor relationships as needed.
• Partner with Product Management, Channel Management, and Sales to translate priorities into communications.
• Work with Legal and Compliance for messaging in regulated gaming environment.

Skills

Brand strategy

Messaging

Team leadership

Copywriting

Cross-functional collaboration

Content development

Project management

Communication

Regulated industry experience

Education

Bachelor's degree in Marketing, Communications, Journalism, Design, Business, or related field

Job description

Description

Join the Fun at Arrow International!

Arrow International is the world's #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe, and we're growing fast!

We're building a winning culture that is all about teamwork, passion, and innovation. At Arrow, you're not just another employee, you're part of a high-performing team that is redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off, including a bonus week every July!

If you're looking for a career that is exciting, meaningful, and full of opportunity, Arrow is the place to be.

Senior Manager, Brand & Content

Arrow International is seeking a strategic and creative Senior Manager, Brand & Content to lead our brand standards, messaging strategy, visual identity, and content development across the organization.

This individual will play a key role in continuing to build and evolve the Arrow brand. The role will own the standards that define how Arrow looks, sounds, and communicates across channels, including brand guidelines, messaging, tone of voice, visual identity, graphic design, motion/video, and content development.

Arrow serves a unique and diverse audience that includes distributors, charitable organizations, operators, consumers, employees, and other stakeholders. This individual will be responsible for translating product and commercial strategies into clear messaging and campaign frameworks that resonate with those different audiences while maintaining a consistent Arrow brand.

The Senior Manager will also lead Arrow's creative resources across copywriting, graphic design, and motion design. We're looking for someone who is equally comfortable developing messaging strategy, reviewing creative work, leading a team, and partnering across Product Management, Channel Management, Sales, Legal, Human Resources, and other areas of the organization.

This role will report to the Director, Marketing.

Primary Responsibilities

• Own and continue to evolve Arrow's brand standards, visual identity, style guidelines, tone of voice, and messaging framework.
• Develop clear standards for logo and tagline usage, graphic design, motion/video, digital applications, and other brand touchpoints.
• Establish messaging strategies tailored to Arrow's key audiences, including distributors, operators, charitable organizations, consumers, and employees.
• Translate product, channel, and commercial strategies into compelling messaging, campaigns, and creative briefs.
• Develop campaign frameworks that can be adapted across products, channels, distributors, and customer audiences.
• Lead the development of corporate website content, social content, product and equipment materials, brochures/catalogs, executive presentations, internal communications, and other marketing assets.
• Ensure content and creative assets are available to support Sales and other customer-facing teams.
• Own and maintain Arrow's brand asset library, digital asset management processes, and content management standards.
• Directly lead and develop creative resources across copywriting, graphic design, and motion design.
• Manage the content calendar and creative production backlog, balancing priorities across multiple business needs.
• Review and approve marketing creative to ensure quality, consistency, and alignment with Arrow's brand.
• Manage external creative agencies, freelancers, and vendor relationships as needed.
• Partner closely with Product Management, Channel Management, and Sales to understand business priorities and translate them into effective communications.
• Partner with Legal and Compliance to ensure new or modified messaging is appropriately reviewed for Arrow's regulated gaming environment.

Requirements

• Bachelor's degree in Marketing, Communications, Journalism, Design, Business, or a related field required.
• 8-12 years of progressive B2B or B2B2C brand, content, communications, or integrated marketing experience.
• 2-4 years of experience managing a creative team that includes writers, designers, or similar creative professionals.
• Strong writing and messaging background with the ability to effectively lead and provide direction to copywriting resources.
• Demonstrated experience translating commercial and business strategies into messaging and content strategies.
• Experience developing, implementing, or substantially evolving brand guidelines and visual identity standards.
• Experience overseeing creative development across digital, print, social, presentation, and multimedia formats.
• Strong project management skills with experience managing creative workflows, calendars, and competing priorities.
• Excellent ability to collaborate cross-functionally and influence stakeholders throughout an organization.
• Excellent written and verbal communication skills.
• Experience within a regulated industry where marketing claims require legal or compliance review preferred.
• Motion/video production management experience is a plus.

Diversity and Inclusion Statement

At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability, except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at [e-mail].

To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment.

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