Senior Manager, AI-Ready Platform & Software Delivery

Lumen; Topeka (KS); On-site; USD 130,000 - 163,000; Full time

Job summary

Lumen is building a secure, high-performance connectivity platform for AI workloads, and this role leads the Digital Customer Experience Platform Group to ensure 24/7 availability across Web Portal, iOS, Android, and APIs.

You will collaborate with Product Owners to optimize customer engagements, mentor engineers, and guide architectural decisions that are scalable and maintainable in a fast-paced, collaborative environment.

Qualifications

• 10+ years of full lifecycle software development experience.
• 2+ years of management experience leading enterprise products.
• 5+ years design and development in Java, Spring, Web Services.
• 3+ years mobile app development (iOS/Android).
• Experience with cloud infrastructure (AWS/Azure/GCP).

Responsibilities

• Participate in planning, demo and retrospective sessions as member of Agile Scrum team.
• Manage development activities including strategic and tactical development activities to deliver the best in class experience.
• Manage key architecture components that are reusable, scalable, and extensible for future changes/enhancements.
• Identify and design key moments during complex customer journeys across major services/product transactions.
• Mentor others on the team by instructing them in the Agile process, reviewing their designs and code, and overseeing integration and deployment of modules they develop.
• Assist with point of contacts as requested by product owners within the organization.
• Create development environment for efficient testing and integration using fully automated CI/CD environment.
• Ensure that the quality of our products and the response times are industry leading and meet the highest quality standards through benchmarking assessments.

Skills

Software development

Management

Java & Spring

Mobile development

Cloud infrastructure

Testing: JUnit/SonarQube

Git / version control

Problem solving

Communication skills

Agile / Scrum

Tools

MongoDB

Couchbase

Node.js

PM2

JSON

Kafka

Job description

Lumen is building a secure, high-performance connectivity platform for AI workloads, and this role leads the Digital Customer Experience Platform Group to ensure 24/7 availability across Web Portal, iOS, Android, and APIs.

You will collaborate with Product Owners to optimize customer engagements, mentor engineers, and guide architectural decisions that are scalable and maintainable in a fast-paced, collaborative environment.