Senior Manager, AI-Driven Banking & Digital Ecosystems

Accenture PLC; Irving (TX); Sur place; USD 140 000 - 320 000; Plein temps

Résumé du poste

Accenture Song is seeking a Senior Manager to lead the delivery of agentic commerce and digital ecosystem transformation programs for banking clients.

This role sits directly below the Managing Director / Partner and will be responsible for translating strategic vision into actionable programs that modernize how banks structure, distribute, and optimize financial products across digital platforms and emerging AI-driven ecosystems.

Qualifications

• 10+ years of experience in consulting, digital strategy, or technology strategy within financial services; experience must include digital transformation, customer experience, or platform-related initiatives
• Strong understanding of digital banking platforms, fintech ecosystems, and API-based integrations
• Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends
• Understanding of digital marketing, content strategy, or product experience optimization
• Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps
• Proven ability to lead complex programs and manage cross-functional teams

Responsabilités

• Lead major workstreams that modernize how banking products and services are distributed across digital platforms and partner ecosystems
• Design and implement strategies that connect banking platforms with fintech partners, marketplaces, and digital ecosystems
• Define integration approaches using APIs, service layers, and product data feeds to support scalable financial product distribution
• Lead solution development for platform modernization initiatives supporting future digital banking experiences
• Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps
• Architect schema and structured frameworks aligned to AI retrieval and reasoning models
• Ensure product, pricing, availability, policy, and review data are machine-consumable and consistently exposed
• Design entity-layer clarity that reduces ambiguity for LLM interpretation
• Define standards for Agent Communication Protocols (ACP) and API readiness
• Partner with engineering to expose endpoints that support AI agent interaction
• Ensure feeds support real-time decisioning (inventory, pricing, shipping logic)
• Build scalable frameworks for AI-assisted transactions
• Optimize structured data for RAG environments
• Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer
• Reduce friction between presentation and structured layers
• Implement structured data QA and monitoring frameworks
• Identify gaps impacting citation eligibility or recommendation logic
• Establish governance standards for structured updates across markets
• Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements
• Partner with legal and security teams to assess risk exposure in agentic integrations
• Support structuring of product and customer data for analytics, personalization, and AI use cases
• Identify opportunities where data can enhance decision-making, recommendations, and customer experiences
• Collaborate with data teams to improve data accessibility across digital channels
• Serve as a key client-facing leader delivering complex transformation programs
• Manage multi-disciplinary teams across strategy, technology, design, and analytics
• Lead client workshops, working sessions, and executive updates
• Translate complex technical and strategic concepts into clear recommendations for senior client stakeholders
• Ensure delivery excellence across large transformation engagements
• Help shape the evolution of Accenture’s capabilities at the intersection of banking, AI, and digital ecosystems
• Identify emerging technologies and trends impacting banking customer experiences and distribution models
• Contribute to internal thought leadership on digital banking transformation and agentic commerce
• Collaborate across Accenture Song, Technology, and Strategy teams to develop new capabilities and offerings

Connaissances

Financial services expertise

Platform strategy

Program leadership

AI-enabled banking

Stakeholder management

Formation

Bachelor’s degree

Outils

API integrations

AI tooling awareness

Description du poste

Accenture Song is seeking a Senior Manager to lead the delivery of agentic commerce and digital ecosystem transformation programs for banking clients.

This role sits directly below the Managing Director / Partner and will be responsible for translating strategic vision into actionable programs that modernize how banks structure, distribute, and optimize financial products across digital platforms and emerging AI-driven ecosystems.