Senior Manager, Agentic Banking Commerce & Ecosystems

Accenture; Boston (MA); Presencial; USD 133.000 - 311.000; Jornada completa

Descripción de la vacante

Accenture Song in Boston is seeking a Senior Manager to guide transformation programs for banking clients, modernizing product distribution across digital platforms and partner ecosystems. You will lead cross-functional teams across strategy, technology, and experience to deliver scalable solutions.

The role emphasizes AI-enabled banking experiences, API-based integrations, and governance for enterprise data readiness, with direct client engagement and delivery accountability.

Formación

• 10+ years of experience in consulting, digital strategy, or technology strategy within financial services.
• Experience working on digital transformation, customer experience, or platform-related initiatives.
• Strong understanding of digital banking platforms, fintech ecosystems, and API-based integrations.
• Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends
• Understanding of digital marketing, content strategy, or product experience optimization
• Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps
• Proven ability to lead complex programs and manage cross-functional teams

Responsabilidades

• Lead major workstreams that modernize how banking products and services are distributed across digital platforms and partner ecosystems.
• Design and implement strategies that connect banking platforms with fintech partners, marketplaces, and digital ecosystems.
• Define integration approaches using APIs, service layers, and product data feeds to support scalable financial product distribution.
• Lead solution development for platform modernization initiatives supporting future digital banking experiences.
• Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps.
• Architect schema and structured frameworks aligned to AI retrieval and reasoning models.
• Ensure product, pricing, availability, policy, and review data are machine-consumable and consistently exposed.
• Design entity-layer clarity that reduces ambiguity for LLM interpretation.
• Define standards for Agent Communication Protocols (ACP) and API readiness.
• Partner with engineering to expose endpoints that support AI agent interaction.
• Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
• Build scalable frameworks for AI-assisted transactions.
• Optimize structured data for RAG environments.
• Collaborate with GEO and content teams to align semantic and markup layers.
• Reduce friction between presentation and structured layers.
• Implement structured data QA and monitoring frameworks.
• Identify gaps impacting citation eligibility or recommendation logic.
• Establish governance standards for structured updates across markets.
• Ensure APIs and outputs align with privacy, compliance, and brand safety requirements.
• Collaborate with legal and security teams to assess risk exposure in agentic integrations.
• Support structuring of product and customer data for analytics, personalization, and AI use cases.
• Collaborate with data teams to improve data accessibility across channels.
• Serve as a key client-facing leader delivering complex transformation programs.
• Manage multi-disciplinary teams across strategy, technology, design, and analytics.
• Lead client workshops and executive updates.
• Translate complex concepts into clear recommendations for senior stakeholders.
• Ensure delivery excellence across large engagements.
• Shape the evolution of Accenture’s capabilities at banking, AI, and digital ecosystems.
• Identify emerging technologies and trends impacting banking experiences and distribution models.
• Contribute to internal thought leadership on digital banking transformation and agentic commerce.
• Collaborate across Accenture Song, Technology, and Strategy teams to develop capabilities and offerings.

Conocimientos

Digital strategy

Technology strategy

Financial services

AI-driven experiences

Conversational interfaces

API integrations

Program leadership

Stakeholder management

Educación

Bachelor’s degree in Business, Computer Science, Engineering, or related field

Descripción del empleo

Accenture Song in Boston is seeking a Senior Manager to guide transformation programs for banking clients, modernizing product distribution across digital platforms and partner ecosystems. You will lead cross-functional teams across strategy, technology, and experience to deliver scalable solutions.

The role emphasizes AI-enabled banking experiences, API-based integrations, and governance for enterprise data readiness, with direct client engagement and delivery accountability.