Senior Manager, Account Manager, Enterprise

Ladders; United States; Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

Flexible PTO

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

100% medical, dental & vision for员工

401(k) with employer match

Parental leave up to 16 weeks at 100%

Pet insurance

In-office perks including lunch and...

Relocation expense coverage for NYC or

Group medical and retirement plans in

Private medical insurance in the UK

Job summary

Ladders is seeking a Senior Manager, Account Manager, Enterprise to lead a high‑performing enterprise account management team. You will engage with executive clients, drive long‑term partnerships, and influence activations and retention through coaching and process discipline.

The role emphasizes direct executive engagement, cross‑functional collaboration, and owning pipeline performance in a fast‑paced GTM environment.

Qualifications

• 5+ years of quota-carrying sales or account management experience with a proven track record of exceeding goals.
• 5+ years of experience building and leading account management or sales teams.
• Experience in fast-paced, go-to-market environments, preferably in SaaS or AI.
• Strong ability to articulate value to C-Suite and executive leaders.
• Proficient in data analytics tools like Salesforce and Excel.
• Excellent communication and presentation skills.
• High adaptability and willingness to tackle complex problems.

Responsibilities

• Build and lead a high-performing team of 6-8 Account Managers
• Engage directly with key customers to foster trust and long‑term partnerships
• Manage quota performance and pipeline generation to meet activation and retention goals
• Forecast and report team performance to senior leadership
• Hire and develop future Account Managers through comprehensive training
• Conduct daily 1:1 coaching sessions and enablement activities
• Refine team processes and tools to enhance efficiency
• Collaborate cross‑functionally to remove blockers and drive outcomes

Skills

Quota attainment

Team leadership

Executive communication

SaaS/AI domain

Presentation skills

Tools

Salesforce

Excel

Job description

For our client, we are seeking a Senior Manager, Account Manager, Enterprise to join the team of a leader in the Enterprise Technology space.

This role will lead a high-performing enterprise account management team focused on deepening customer relationships and driving long‑term growth. The position combines direct executive-level customer engagement with team leadership, coaching, and operational rigor to improve retention, activation, and pipeline performance. You will partner closely with cross‑functional stakeholders to remove obstacles, refine processes, and deliver strong commercial outcomes in a fast‑paced go‑to‑market environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $125,000 – $150,000 annually

Responsibilities

• Build and lead a high-performing team of 6-8 Account Managers
• Engage directly with key customers to foster trust and long‑term partnerships
• Manage quota performance and pipeline generation to meet activation and retention goals
• Forecast and report team performance to senior leadership
• Hire and develop future Account Managers through comprehensive training
• Conduct daily 1:1 coaching sessions and enablement activities
• Refine team processes and tools to enhance efficiency
• Collaborate cross‑functionally to remove blockers and drive outcomes

Qualifications

• 5+ years of quota‑carrying sales or account management experience with a proven track record of exceeding goals
• 5+ years of experience building and leading account management or sales teams
• Experience in fast‑paced, results‑oriented go‑to‑market environments, preferably in SaaS or AI
• Strong ability to articulate value to C‑Suite and executive leaders
• Proficient in data analytics tools like Salesforce and Excel
• Excellent communication and presentation skills
• High adaptability and willingness to tackle complex problems

Benefits

• Flexible PTO
• Health and wellness stipend
• Budget for intra‑office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance for employees
• 401(k) with employer match
• Parental leave up to 16 weeks at 100% pay
• Pet insurance
• In‑office perks including lunch and snacks
• Relocation expense coverage for NYC or SF
• Group medical and retirement plans in Canada
• Private medical insurance in the UK

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.