Senior Manager, Account Management

BDG; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

BDG Media Inc. is seeking a Senior Manager, Account Management to lead post-sale client programs across brands like Bustle, NYLON, Elite Daily and The Zoe Report. You will coordinate with Sales, Studios, AdOps, Events, and Editorial to deliver programs on time, within budget, and to scope.

You’ll act as the hub between internal teams and external partners, ensuring flawless execution, strong client relationships, and ongoing optimization across campaigns in a hybrid New York, NY workplace.

Qualifications

• Experience delivering post-sale client programs and managing multi-element campaigns.
• Strong attention to detail and ability to multitask across teams.
• Proven ability to lead junior team members and coordinate with cross-functional stakeholders.

Responsibilities

• Serve as primary post-sale client contact and manage active programs.
• Coordinate with Sales, AdOps, Editorial, and other teams to deliver on scope and timelines.
• Create and maintain program documentation, including SOWs, agendas, and trackers.
• Collaborate with vendors on assets and ensure campaigns meet KPIs and budgets.
• Lead end-of-campaign debriefs and share learnings across teams.

Skills

Client service

Branded content

Project management

Team leadership

Vendor coordination

Education

BA or equivalent

Tools

Canva

Keynote

Excel

Google Workspace

Monday.com

Job description

Sr. Manager, Account Management

Team: Account Management

Location: New York, NY

Commitment: Full-time

Workplace Type: hybrid

Salary:

BDG Media Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.

As Senior Manager, Account Management, you'll be the driving force behind BDG's branded programs. Reporting to an Associate Director, Director or VP, you'll work with a cross-functional team to bring client programs to life across brands like Bustle, NYLON, Elite Daily and The Zoe Report. You’re the connective tissue between our internal teams, including Sales, Client Solutions, BDG Studios, Events, AdOps, Distribution Marketing, Editorial, Legal and Finance, and our external partners, from vendors and client agencies to advertisers and media partners. Your job is to make sure every program element is delivered on time, on budget and true to scope. You'll keep complex, multi-team programs moving and keep clients confident every step of the way.

What You'll Do

Provide best-in-class service as the primary post-sale client contact, independently running active programs and overseeing multiple elements.

• Know every sold campaign element and strategy to deliver on client objectives
• Engage frequently with senior leadership and key stakeholders across the company
• Create and maintain all post-sale program documentation, including kickoff agendas, sold SOWs and campaign trackers
• Coordinate with third-party vendors on rich media ad units, and build screenshot decks when campaigns go live
• Partner with AdOps to monitor creative implementation, tagging, QA and delivery, ensuring media KPIs are met and optimized
• Work with BDG Studios to execute custom content, including articles, social posts, influencer activations, and video and photo shoots
• Partner with Events to execute branded client events, from bespoke single-sponsor events to activations at BDG tentpoles
• Manage branded content projects and deliverables in Monday.com to keep everything on schedule
• Partner with Distribution Marketing to execute content distribution plans and manage social performance
• Partner with Reporting and Insights to analyze performance, recommend real-time optimizations and build end-of-campaign recaps
• Lead end-of-campaign debriefs, sharing learnings and best practices across teams

Requirements

• BA or equivalent
• 5-7 years Advertising or Publisher company experience
• Strong track record in client service
• Preferred: Experience in management
• Branded content (video, articles, social, influencer), small-scale event execution and media execution experience essential
• Strong attention to detail
• Highly organized and the ability to multitask
• Ability to lead junior team members
• Preferred: Proficiency with Canva, Keynote, Excel, Google Workspace, Monday.com