Senior Managed Services Strategist

Connection; Merrimack (NH); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k) plans

Medical insurance

Mental health coaching

Generous paid time off

Job summary

A consulting services company in New Hampshire is seeking a qualified candidate to develop and implement MSP service offerings. The role requires strong ITIL knowledge and experience in IT service management. The ideal candidate will be well-versed in creating proposals and have successful sales experience. This position offers competitive compensation, generous PTO, and progressive benefits including mental health support. Applicants must be authorized to work in the U.S.

Qualifications

• Experience with ITIL practices including Service Design and Service Strategy.
• Proficiency in service management frameworks and good knowledge of ITSM.
• Successful experience in service solutions selling and customer engagement.
• Strong analytical skills and ability to develop service solutions.
• Excellent verbal and written communication skills.

Responsibilities

• Creates new MSP service offerings based on industry trends.
• Develops proposals and statements of work focusing on client needs.
• Designs advanced service solutions to enhance client outcomes.
• Assists in developing new managed service offerings for client satisfaction.
• Supports sales targeting and account plan execution.

Skills

Service Design knowledge

Service Operations knowledge

Communication skills

Organizational skills

Sales strategy experience

Analytical skills

Job description

A consulting services company in New Hampshire is seeking a qualified candidate to develop and implement MSP service offerings. The role requires strong ITIL knowledge and experience in IT service management. The ideal candidate will be well-versed in creating proposals and have successful sales experience. This position offers competitive compensation, generous PTO, and progressive benefits including mental health support. Applicants must be authorized to work in the U.S.