Senior MSP Engineer: Lead Cloud & On-Prem IT Architect

Red Cup IT, Inc.; Los Angeles (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

A technology services provider is looking for a Senior MSP Engineer to design, implement, and support IT infrastructure in cloud and on-premises environments. You will lead complex projects and ensure high service delivery standards. The ideal candidate has at least 5 years of experience in an MSP environment, with strong skills in Microsoft Windows, Active Directory, and cloud technologies. This role includes mentoring junior staff and providing escalated support to ensure optimal IT service operations.

Qualifications

• 5+ years of experience in an MSP or multi-client IT services environment.
• Strong hands-on experience with Microsoft Windows Server and Active Directory.
• Solid networking knowledge: TCP/IP, VLANs, VPNs, and firewalls.

Responsibilities

• Provide Tier 2/3 escalation support for IT infrastructure.
• Design and implement Windows Server and cloud services.
• Mentor junior engineers and service desk staff.

Skills

Microsoft Windows Server

Active Directory

TCP/IP networking

VMware/Hyper-V

Microsoft 365 administration

Technical documentation

Troubleshooting skills

Customer communication

Education

5+ years in IT services

Tools

ConnectWise

Autotask

Job description

A technology services provider is looking for a Senior MSP Engineer to design, implement, and support IT infrastructure in cloud and on-premises environments. You will lead complex projects and ensure high service delivery standards. The ideal candidate has at least 5 years of experience in an MSP environment, with strong skills in Microsoft Windows, Active Directory, and cloud technologies. This role includes mentoring junior staff and providing escalated support to ensure optimal IT service operations.