Senior Maintenance Technician

The Cheesecake Factory Incorporated; North Carolina; On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K with company match

Vacation time

Sick time

Dining discount

Job summary

The Cheesecake Factory Bakery in North Carolina is seeking a Senior Maintenance Technician to lead advanced mechanical and electrical maintenance on production and facility equipment.

You will troubleshoot PLCs, read schematics, mentor technicians, and support continuous improvement while ensuring GMP compliance and safe, reliable operation of refrigeration, HVAC, and other systems.

Qualifications

• 7+ years of industrial maintenance experience (food or manufacturing preferred).
• Advanced mechanical, electrical, and PLC troubleshooting expertise, including automation and control systems
• Experience with hydraulics, pneumatics, and complex industrial equipment
• Ability to read and interpret electrical schematics, technical diagrams, and control drawings
• Working knowledge of welding, fabrication, and machining
• Strong understanding of GMPs, food safety, and sanitation requirements
• Demonstrated leadership ability with experience mentoring or supervising technicians
• Ability to work independently, prioritize tasks, and drive complex problem resolution
• High School Diploma required; technical degree or certification preferred (Industrial Maintenance, Mechatronics, Engineering Technology, or related)
• Ability to work in an industrial bakery environment with exposure to extreme temperatures, allergens, noise, moving machinery, wet or confined spaces

Responsibilities

• Diagnose and repair complex mechanical systems, including gearboxes, hydraulics, pneumatics, pumps, and industrial equipment.
• Perform advanced electrical troubleshooting, including PLCs, drives, control systems, and wiring (up to 480V and beyond).
• Troubleshoot and resolve highly complex mechanical and electrical issues, including root cause analysis in partnership with operations.
• Program and troubleshoot PLC-based control systems, drives, and automation equipment.
• Interpret and modify loop sheets, electrical schematics, P&IDs, I/O wiring, and panel drawings.
• Respond to equipment and process alarms, identify root causes, and execute effective long-term repairs.
• Support installation, startup, and optimization of new equipment to ensure design specifications are met.
• Lead and mentor Maintenance Technicians, providing guidance, training, and technical expertise.
• Perform complex preventative and predictive maintenance activities.
• Maintain accurate logs, documentation, and compliance with GMP requirements.
• Perform fabrication, welding, and machining tasks as needed.
• Ensure tools and equipment are maintained in proper working condition and work areas are clean and organized.
• Minimize equipment downtime, service calls, and reliance on external contractors.
• Support maintenance and repair of refrigeration systems (including ammonia), spirals, HVAC, boilers, and compressed air systems.
• Complete interdepartmental work orders and perform facility-related repairs, including carpentry when needed.

Skills

Industrial maintenance experience

Mechanical, electrical, PLC Troublesho

Leadership / mentoring

Independent working

Flexible schedule (nights/weekends)

Education

High School Diploma

Technical degree or certification (Industrial Maintenance, Mechatronics, Engineering Technology)

Tools

Welding, fabrication, machining

Job description

Overview

At The Cheesecake Factory Bakery, We Don't Do Ordinary! Nothing is scaled down. Not the pride, not the fun, and definitely not the teamwork. Here, you'll do meaningful work alongside great people who care about each other and are passionate about supporting the teams behind the iconic cheesecakes our guests enjoy every day. That's the kind of culture that has earned us a place on Fortune's 100 Best Companies to Work For® list every year since 2014.

The Senior Maintenance Technician will perform advanced mechanical and electrical troubleshooting on production and facility equipment, executing complex repairs, and leading maintenance initiatives. You'll provide technical leadership, support continuous improvement efforts, and help solve highly complex equipment and process issues.

You’ll thrive in this position if you are:

• Intellectually Curious: you’re a lifelong learner who enjoys solving complex equipment and systems problems.
• Exhaustively meticulous: you maintain a high level of precision and attention to detail in all maintenance activities and documentation.
• Always Thinking Two Steps Ahead: you proactively identify risks, anticipate failures, and implement preventative solutions.
• Resourceful: you leverage advanced technical expertise and available resources to solve critical issues efficiently.

Responsibilities

• Diagnose and repair complex mechanical systems, including gearboxes, hydraulics, pneumatics, pumps, and industrial equipment.
• Perform advanced electrical troubleshooting, including PLCs, drives, control systems, and wiring (up to 480V and beyond).
• Troubleshoot and resolve highly complex mechanical and electrical issues, including root cause analysis in partnership with operations.
• Program and troubleshoot PLC-based control systems, drives, and automation equipment.
• Interpret and modify loop sheets, electrical schematics, P&IDs, I/O wiring, and panel drawings.
• Respond to equipment and process alarms, identify root causes, and execute effective long-term repairs.
• Support installation, startup, and optimization of new equipment to ensure design specifications are met.
• Lead and mentor Maintenance Technicians, providing guidance, training, and technical expertise.
• Perform complex preventative and predictive maintenance activities.
• Maintain accurate logs, documentation, and compliance with GMP requirements.
• Perform fabrication, welding, and machining tasks as needed.
• Ensure tools and equipment are maintained in proper working condition and work areas are clean and organized.
• Minimize equipment downtime, service calls, and reliance on external contractors.
• Support maintenance and repair of refrigeration systems (including ammonia), spirals, HVAC, boilers, and compressed air systems.
• Complete interdepartmental work orders and perform facility-related repairs, including carpentry when needed.

Qualifications

• 7+ years of industrial maintenance experience (food or manufacturing preferred)
• Advanced mechanical, electrical, and PLC troubleshooting expertise, including automation and control systems
• Experience with hydraulics, pneumatics, and complex industrial equipment
• Ability to read and interpret electrical schematics, technical diagrams, and control drawings
• Working knowledge of welding, fabrication, and machining
• Strong understanding of GMPs, food safety, and sanitation requirements
• Demonstrated leadership ability with experience mentoring or supervising technicians
• Ability to work independently, prioritize tasks, and drive complex problem resolution
• High School Diploma required; technical degree or certification preferred (Industrial Maintenance, Mechatronics, Engineering Technology, or related)
• Ability to work in an industrial bakery environment with exposure to extreme temperatures, allergens, noise, moving machinery, wet or confined spaces
• Ability to stand and walk for extended periods (8 to 12 hours), frequently bend, kneel, squat, stoop, and reach, and climb ladders or work in confined spaces
• Frequently lift up to 25 pounds and occasionally up to 50 pounds; may team lift or use mechanical aids for heavier items and carry materials throughout the facility
• Strong manual dexterity, hand-eye coordination, and ability to safely use hand and power tools
• Ability to identify equipment issues through sight, sound, or smell and respond quickly to alarms or hazardous conditions
• Capable of performing physically demanding work safely, including maintaining balance on uneven or elevated surfaces
• Flexibility to work nights, weekends, and holidays as needed

Benefits

• Medical, Dental & Vision
• Eligible for benefits first day of the month following 60 days of service
• 401K with company match
• 2 weeks of vacation which increases to 3 weeks starting in your 5th year
• Sick time
• 25%-35% discount when dining as a guest

About the Company

The Cheesecake Factory Bakery creates over 35,000 delicious cheesecakes per day across our two facilities in Calabasas, CA and Rocky Mount, NC plus other baked products for our restaurants, international licensees, and third-party bakery customers.

The Cheesecake Factory Bakery is a subsidiary of The Cheesecake Factory Incorporated. Recognized as a Fortune 100 Best Companies to Work For® since 2014, The Cheesecake Factory Incorporated is a global $3.8 billion public company with more than 370 casual dining restaurants and over 48,000 staff members.

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodation to job applicants with disabilities.

#SoCheesecake #LifeAtCheesecake

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