Maintenance Technician

The Cheesecake Factory Incorporated; Rocky Mount (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Vacation and sick time

Medical, Dental & Vision

401K with company match

Discounts on dining and cheesecake purchases

Discounted cheesecake purchase program

Job summary

A well-regarded food manufacturer is seeking a Maintenance Technician in Rocky Mount, NC. This role involves diagnosing and repairing mechanical and electrical systems, performing preventive maintenance, and ensuring compliance with safety programs. Ideal candidates will have 3-5 years of maintenance experience, strong troubleshooting skills, and the ability to work in an industrial bakery setting. Benefits include medical, dental, vision, 401K, and employee discounts.

Qualifications

• 3-5 years of industrial maintenance experience in food or manufacturing preferred.
• Strong understanding of GMPs and sanitation requirements.
• Ability to work independently and prioritize tasks.
• Familiarity with PLC inputs/outputs and basic control systems.
• Knowledge of welding, fabrication, or machining.
• Strong understanding of GMPs and sanitation requirements.
• Ability to work independently and prioritize tasks.
• High School Diploma.
• Technical Trade Degree/Certification preferred.

Responsibilities

• Diagnose and repair mechanical systems including gearboxes and pumps.
• Perform basic electrical troubleshooting on motors and sensors.
• Conduct preventive maintenance and maintain accurate logs.
• Complete assigned Standardized Work tasks.
• Assist with installation, startup, and modification of production equipment.
• Maintain accurate maintenance logs, work orders, and spare parts usage in CMMS.
• Support root cause analysis efforts and implement corrective actions.
• Train and mentor Maintenance Technician I employees.
• Ensure compliance with GMPs, food safety, LOTO, and plant safety programs.

Skills

Mechanical troubleshooting

Electrical system knowledge

Attention to detail

Problem-solving

Team Collaboration

Education

High School Diploma

Technical Trade Degree/Certification

Tools

Multimeter

Wrenches

Drills

Job description

Position Overview:

You may know us for our delicious cheesecakes… and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” 12 years in a row! What you may not know is at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient.

The Maintenance Technician Position will be responsible for performing advanced mechanical and entry-level electrical troubleshooting on production and facility equipment. This technician independently performs repairs, executes PMs, and supports continuous improvement projects.

You’ll thrive in this position if you are:

• Intellectually Curious: you’re a lifelong learner. You pick things up, dissect them to see how they work, and figure out how to improve or fix them.
• Exhaustively meticulous: you have an unrelenting attention to detail, leaving nothing to chance while understanding what deserves your immediate attention and what can wait.
• Always Thinking Two Steps Ahead: you understand the domino effect when critical system issues occur. You aim to be proactive, but you know how to get in front of problems to contain them.
• Resourceful: you have an astounding ability to think outside-the-box, using the resources at hand to effortlessly get to the bottom of an issue; big or small.

Here’s more of what you’ll get to do:

• Diagnose and repair mechanical systems, including gearboxes, bearings, pumps, hydraulic and pneumatic components.
• Perform basic electrical troubleshooting on motors, sensors, photo eyes, and control circuits (up to 480V).
• Conduct intermediate-level PMs and Predictive Maintenance activities.
• Complete assigned Standardized Work tasks.
• Assist with installation, startup, and modification of production equipment.
• Maintain accurate maintenance logs, work orders, and spare parts usage in CMMS.
• Support root cause analysis efforts and implement corrective actions.
• Train and mentor Maintenance Technician I employees.
• Ensure compliance with GMPs, food safety, LOTO, and plant safety programs.

What we require:

• 3-5 years of industrial maintenance experience (food or manufacturing preferred).
• Strong mechanical troubleshooting skills.
• Working knowledge of electrical systems, including multimeter use and reading electrical schematics.
• Familiarity with PLC inputs/outputs and basic control systems.
• Knowledge of welding, fabrication, or machining.
• Strong understanding of GMPs and sanitation requirements.
• Ability to work independently and prioritize tasks.
• High School Diploma.
• Technical Trade Degree/Certification preferred.

Work Environment

Industrial bakery setting with exposure to:

• Hot or cold temperatures
• Allergens
• High noise levels
• Moving machinery
• Wet or frozen surfaces
• Cramped, confined work areas
• May require night, weekend, or holiday work based on production schedules and emergency needs

General Physical Demands

• Ability to stand and walk for prolonged periods (8–12 hours per shift).
• Frequent bending, kneeling, squatting, and stooping to access equipment and confined spaces.
• Regular reaching overhead, at shoulder height, and below waist level to service machinery.
• Climbing ladders or platforms (up to 20 feet) as needed to access equipment.
• Work in confined spaces may be required, such as under conveyors or inside equipment housings.

Lifting and Carrying

• Frequent lifting of parts and tools up to 25 pounds.
• Occasional lifting of equipment components up to 50 pounds.
• Occasional team lifting or use of mechanical aids for items over 75 pounds.
• Ability to carry materials and tools across plant areas or upstairs.

Manual Dexterity and Motor Skills

• Hand-eye coordination required for precision work such as wiring, calibrating instruments, or using hand tools.
• Sufficient grip strength to use wrenches, drills, and other manual tools.
• Fine motor skills to handle small parts, fasteners, and electrical connectors safely.

Sensory Requirements

• Ability to identify signs of mechanical or electrical issues, including odors, smoke, or abnormal sounds.

Environmental Conditions

• Work performed in hot, cold, humid, refrigerated, and frozen spaces.
• Regular exposure to moderate to high industrial noise levels (hearing protection may be required).
• Occasional exposure to dust, lubricants, and cleaning chemicals, with proper PPE provided.
• Exposure to vibration from power tools or running machinery.

Other Functional Requirements

• Ability to perform physically demanding tasks throughout a full shift.
• Must maintain balance while working on elevated platforms or uneven surfaces.
• Ability to respond promptly and safely to alarms or hazardous conditions.
• May require night, weekend, or holiday work based on production schedule and emergency needs.

What we offer:

• Vacation and sick time.
• Medical, Dental & Vision.
• 401K with company match.
• 25%-35% discount when dining as a guest.
• Discounted cheesecake purchase program.

About the Company:

Recognized as one of the FORTUNE “100 Best Companies to Work For”, The Cheesecake Factory Incorporated operates more than 200 full-service, casual dining restaurants throughout the U.S. and Puerto Rico. The Cheesecake Factory Bakery is headquartered in beautiful Calabasas, California with more than 600 staff members working in our manufacturing facilities in Calabasas, CA and Rocky Mount, NC. We create all of the delicious desserts on the menu at The Cheesecake Factory restaurants and we offer The Cheesecake Factory Bakery and The Cheesecake Factory Bakery at Home branded cheesecakes and desserts in retail and food service outlets nationwide. #SoCheesecake #LifeAtCheesecake

The Cheesecake Factory Incorporated is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.