Senior Mainframe Infrastructure Leader

Charles Schwab; Lone Tree (CO); On-site; USD 180,000 - 240,000; Full time

Job summary

Schwab is seeking a Senior Manager, Mainframe Infrastructure to lead a team of Mainframe Engineers and Infrastructure Specialists responsible for enterprise mainframe platforms, ensuring safe, reliable operation and alignment with business needs.

The role emphasizes leadership, coaching, stakeholder collaboration, and disciplined execution, with a focus on accountability, inclusion, continuous learning, and workforce readiness for the future.

Responsibilities

• Lead, coach, mentor, and develop a team of Mainframe Engineers and Infrastructure Specialists, with a strong focus on engagement, accountability, teamwork, and professional growth.
• Create an inclusive environment where employees feel trusted, supported, and empowered to raise concerns, share ideas, and make decisions within clear boundaries.
• Establish clear goals, roles, priorities, and performance expectations; provide timely feedback and conduct regular coaching and career-development conversations.
• Build individual development plans that strengthen leadership, operational, and technical capabilities across the team.
• Lead talent acquisition, onboarding, workforce planning, succession planning, knowledge transfer, and retention strategies.
• Identify critical skill and capacity risks, then develop practical plans using internal development, hiring, contractors, vendors, or managed services as appropriate.
• Partner with employees to support career mobility while maintaining appropriate continuity and bench strength for critical services.
• Address performance, behavior, workload, and team-health concerns promptly, fairly, and consistently in alignment with Leadership@Schwab principles.
• Translate business and technology priorities into clear team objectives, delivery plans, and measurable outcomes.
• Ensure appropriate ownership, staffing, escalation paths, and management attention for reliable and secure operation of the enterprise mainframe environment.
• Provide leadership during significant incidents, production events, recovery exercises, and critical business processing periods by coordinating people, decisions, communications, and follow-through.
• Promote disciplined incident, problem, change, capacity, and service-management practices without requiring the manager to personally perform detailed engineering work.
• Use operational metrics, risk indicators, employee feedback, and service outcomes to identify barriers and drive sustainable improvements.
• Ensure commitments, decisions, dependencies, and corrective actions are clearly documented, owned, and completed.
• Maintain a working knowledge of IBM zSystems and related infrastructure sufficient to understand team responsibilities, evaluate business impact, recognize material risks, and engage the appropriate subject‑matter experts.

Job description

Schwab is seeking a Senior Manager, Mainframe Infrastructure to lead a team of Mainframe Engineers and Infrastructure Specialists responsible for enterprise mainframe platforms, ensuring safe, reliable operation and alignment with business needs.

The role emphasizes leadership, coaching, stakeholder collaboration, and disciplined execution, with a focus on accountability, inclusion, continuous learning, and workforce readiness for the future.