Senior Mail Operations Specialist

Fidelity; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Fidelity is seeking a mail processing professional to support centralized receipt of customer mail and deliver items in inbound operations. You will prepare outbound packages for pickup by external vendors and maintain accuracy to meet compliance requirements.

The role requires lifting up to 50 pounds, strong organizational and communication skills, and the ability to work in a fast-paced, team-driven environment. Onsite work model applies, with duties centered in mail operations.

Qualifications

• 2-5 years of processing experience within a professional, fast paced, corporate environment.
• Ability to complete assigned tasks both timely and accurately.
• Strong organization skills with meticulous attention to detail.
• Ability to work in a team environment.
• Able to lift 50 pounds.
• Excellent written and verbal communication skills.
• Highly motivated, self directed and an independent thinker.
• Strong customer service skills.
• Ability to complete work by prioritizing multiple tasks to meet tight time constraints.
• Ability to navigate between multiple applications.

Responsibilities

• Sort incoming mail and perform package delivery for all incoming overnight mail.
• Ensure timely completion of all customer requests and mail operations duties.

Skills

Mail processing

Attention to detail

Team player

Communication skills

Lift 50 pounds

Multitasking

Problem solving

Customer service

Tools

MS Office

Job description

Fidelity is seeking a mail processing professional to support centralized receipt of customer mail and deliver items in inbound operations. You will prepare outbound packages for pickup by external vendors and maintain accuracy to meet compliance requirements.

The role requires lifting up to 50 pounds, strong organizational and communication skills, and the ability to work in a fast-paced, team-driven environment. Onsite work model applies, with duties centered in mail operations.