Senior Machine Learning Operations Engineer

CVS Health Corporation; Richardson (TX); Hybrid; USD 92,000 - 223,000; Full time

Job summary

An established industry player is seeking a Senior Machine Learning Operations Engineer to enhance customer experiences through innovative data-driven solutions. This role involves collaborating with data scientists to launch models effectively, managing CI/CD pipelines, and optimizing machine learning operations. The ideal candidate will have extensive experience in machine learning principles, programming skills in Python or R, and proficiency in cloud platforms. Join a dynamic team dedicated to transforming health care, where your contributions will make a significant impact on millions of lives. This is a unique opportunity to work in a hybrid environment with a commitment to professional growth and development.

Benefits

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings

Tobacco cessation programs

Weight management programs

Confidential counseling

Financial coaching

Tuition assistance

Flexible work schedules

Qualifications

• 5+ years in IT, 2+ years in Machine Learning with strong programming skills.
• Experience with CI/CD tools, cloud platforms, and orchestration tools.

Responsibilities

• Manage CI/CD pipelines for ML models and oversee their lifecycle.
• Optimize infrastructure for ML operations and mentor junior engineers.

Skills

Python

R

Machine Learning

Data Engineering

CI/CD

Problem-Solving

Team Collaboration

Education

Bachelor’s Degree in Computer Science

Master’s Degree

Tools

TensorFlow

PyTorch

Scikit-learn

Azure

Google Cloud Platform

Docker

Kubernetes

Jenkins

GitLab

Prometheus

Job description

Senior Machine Learning Operations Engineer

Apply remote type Hybrid locations TX - Richardson time type Full time posted on Posted 14 Days Ago time left to apply End Date: May 26, 2025 (30+ days left to apply) job requisition id R0518371

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

An exciting journey is just beginning—continue reading to find out more!

At CVS, we leverage machine learning to effectively address customer needs and enhance the shopping experience by offering a broad selection of products that cater to various preferences and lifestyles. By harnessing our comprehensive ExtraCare data and advanced predictive analytics, we forecast shopper preferences, market trends, and seasonal demands, ensuring that we stock in-demand and relevant items while optimizing inventory levels to boost sales and minimize waste. Our data-driven strategy not only enhances product availability but also drives sales performance, allowing CVS to successfully cater to the varied needs of our consumers while maximizing brand engagement.

Roles and Responsibilities:

• Partner closely with data scientists to understand model specifications, driving a seamless transition for model launch from development to production.
• Create and manage continuous integration and continuous deployment (CI/CD) pipelines for machine learning models to automate the deployment process.
• Oversee the end-to-end lifecycle of machine learning models, including development, validation, deployment, monitoring, and retraining.
• Track model performance using relevant metrics and techniques, such as accuracy, and precision score, to ensure alignment with business objectives and address issues related to model drift and data quality.
• Conduct performance analysis and optimization through techniques like hyperparameter tuning and resource allocation strategies.
• Create and maintain automated workflows for model training and inference to enhance efficiency.
• Optimize the underlying infrastructure for machine learning operations, including cloud services and container orchestration, to ensure scalability and performance.
• Establish version control practices for models, datasets, and code to ensure reproducibility and facilitate collaboration.
• Conduct code reviews and contribute to the development of engineering frameworks and best practices for model deployment and maintenance.
• Develop and maintain comprehensive documentation for model deployment processes, architecture, and workflows.
• Perform root cause analysis for model failures and implement corrective actions to improve reliability.
• Offer support for troubleshooting and resolving issues related to model performance and infrastructure.
• Oversee and optimize cloud resources for cost-effective model training and deployment.
• Ensure adherence to security best practices and data privacy regulations in all machine learning operations.
• Mentor and guide junior engineers, providing support in their professional development and helping them enhance their technical skills.

Required Qualifications:

• 5+ years of experience in the IT Industry, with at least 2 years specifically focused on Machine Learning, showcasing a strong grasp of machine learning principles alongside data engineering concepts.
• Strong programming skills in languages such as Python or R, along with experience in using machine learning libraries and frameworks like TensorFlow, PyTorch, or Scikit-learn for model development and evaluation.
• Strong understanding of machine learning algorithms and techniques, including supervised and unsupervised learning, deep learning, and reinforcement learning, to effectively implement and optimize models in production environments.
• Proficiency in cloud platforms such as Azure or Google Cloud Platform (GCP), with hands-on experience in utilizing their machine learning services and tools for model deployment and management.
• Experience with orchestration tools like Kubeflow and Apache Airflow for managing machine learning workflows and data pipelines.
• Experience with containerization technologies like Docker and orchestration tools such as Kubernetes, enabling efficient deployment, scaling, and management of machine learning applications.
• Knowledge of CI/CD practices and tools, including Jenkins, GitLab or GitHub to automate the deployment and testing of machine learning models, ensuring rapid and reliable updates.
• Understanding of monitoring and logging tools (e.g., Prometheus, or Grafana) to track model performance and system health, allowing for proactive management and troubleshooting.
• Familiarity with data processing frameworks such as Pandas, Dask, and Spark, which are essential for handling large datasets and performing distributed data processing in cloud environments.
• Excellent problem-solving skills and the ability to work collaboratively in a team environment, adapting to new challenges and technologies as the field of machine learning continues to evolve.

Education:

Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, Data Engineering, Data Analytics, Machine Learning, or related field required. Master’s Degree preferred.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $92,700.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/26/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About us:

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.