Senior M365 Modern Workplace Engineer — AI-Driven Ops Lead

New York Life; New York (NY); Hybrid; USD 148,000 - 211,000; Full time

Job summary

New York Life is seeking a Senior M365 Modern Workplace Engineer to design, implement, migrate, and operate the enterprise M365 platform with Exchange Online, Teams, SharePoint Online, and related services. This hands-on role blends technical ownership with mentoring of engineers and vendor partners in a regulated environment.

You will drive AI-enabled improvements, platform telemetry, and governance, partnering with security, identity, and compliance teams to deliver secure, reliable,

Qualifications

• 15+ years of hands-on enterprise IT experience with messaging, collaboration, and cloud platforms.
• Proven experience owning enterprise M365 platforms end-to-end.
• Demonstrated success delivering large-scale mailbox and OneDrive migrations in complex environments.
• Experience in regulated industries such as financial services, insurance, or healthcare.

Responsibilities

• Design and own Microsoft 365 platform including Exchange Online, Hybrid, and Teams governance.
• Lead mailbox and OneDrive migrations with minimal end-user disruption.
• Provide technical leadership, architecture reviews, and mentoring to engineers and vendor teams.

Skills

M365 administration

Exchange Online

Teams governance

AI automation

Tools

PowerShell

Microsoft Graph

Power Platform

Intune

Job description

New York Life is seeking a Senior M365 Modern Workplace Engineer to design, implement, migrate, and operate the enterprise M365 platform with Exchange Online, Teams, SharePoint Online, and related services. This hands-on role blends technical ownership with mentoring of engineers and vendor partners in a regulated environment.

You will drive AI-enabled improvements, platform telemetry, and governance, partnering with security, identity, and compliance teams to deliver secure, reliable,