Senior Luxury Auto Service Manager

Walser Automotive Group; Wayzata (MN); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Lamborghini Minneapolis is seeking an operationally driven Service Manager to lead fixed operations, covering internal and external service work, recon, warranty administration, technician workflow, transportation logistics, and vendor management.

This role owns KPIs, drives profitability, ensures inventory readiness, and delivers an exceptional client experience for luxury clientele. Relocation assistance is available for exceptional candidates.

Qualifications

• Luxury or exotic automotive service management experience required for brands like Lamborghini, Ferrari, McLaren, Porsche, Bentley or equivalent.
• Strong fixed operations background with proven KPI ownership.
• Ability to manage technician workflow, vendor relationships, and parts/service profitability.
• Clear communicator with strong problem-solving and prioritization skills.
• Must successfully complete a background check and MVR review.
• Preferred: warranty claims and/or transport logistics experience.

Responsibilities

• Coordinate all internal and external service work and scheduling.
• Track and hit parts and service KPI targets.
• Oversee recon workflow prioritized by sold inventory, aging, and operational needs.
• Manage warranty claim coordination and processing.
• Coordinate Lamborghini Roadside support and client vehicle transportation.
• Expand service and transport reach across the Midwest (IA, ND, SD, WI, IL).
• Manage vendor relationships and hold vendors to performance standards.
• Lead technicians and Shop Foreman; plan for team growth and department scalability.

Skills

KPI ownership

Vendor relationships

Team leadership

Problem solving

Prioritization

Job description

Lamborghini Minneapolis is seeking an operationally driven Service Manager to lead fixed operations, covering internal and external service work, recon, warranty administration, technician workflow, transportation logistics, and vendor management.

This role owns KPIs, drives profitability, ensures inventory readiness, and delivers an exceptional client experience for luxury clientele. Relocation assistance is available for exceptional candidates.