Senior LTL Dock & Dispatch Supervisor

Central Transport; Spring City (Chester County); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401k

Paid Time Off (PTO)

Medical/Dental Insurance

Flexible Spending Account

Life Insurance

Job summary

Central Transport in the United States is seeking an experienced Operations Manager to oversee the dock operations of a terminal and lead a team of up to 30 drivers and dock personnel. The role emphasizes safety, efficiency, and adherence to DOT/OSHA standards.

Ideal candidates will have prior management experience in LTL trucking, strong leadership and communication skills, and a proven ability to hire, coach, and mentor staff while delivering exceptional customer service.

Qualifications

• Experience in managing a team, preferably in transportation operations.
• A thorough understanding of the LTL trucking industry.
• Prior management, dispatch and dock experience required, preferably in LTL trucking industry.
• Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees.
• Desire to surround customer with excellence in service.
• High aptitude for technology.
• The ability to multi-task while being detail oriented.
• Excellent written, listening and verbal communication skills.
• Must be willing to work 50 hours/week average.
• Must be able to work any shift including nights and/or weekends and in any weather condition.
• An Associate or Bachelor’s Degree, preferred but not required

Responsibilities

• Oversee operations for your designated section of the terminal dock.
• This includes the process of unloading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
• Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
• Utilizing your independent judgement to build loads based on available labor and freight levels.
• Ensure proper load of carriers by monitoring the cube and weight of trailers.
• Provide leadership and accountability to a team of drivers, dock workers and dock hand.
• Monitor dock production, ensuring facility KPI goals are met and/or exceeded.
• Monitor hours and overtime.
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
• Ensure company operational model compliance.
• Support a culture of excellence in quality of product to internal and external customers

Skills

Team management

LTL trucking

Leadership

Technology aptitude

Multi-tasking

Communication skills

Hiring/coaching

Shift flexibility

Education

Bachelor’s degree

Job description

Central Transport in the United States is seeking an experienced Operations Manager to oversee the dock operations of a terminal and lead a team of up to 30 drivers and dock personnel. The role emphasizes safety, efficiency, and adherence to DOT/OSHA standards.

Ideal candidates will have prior management experience in LTL trucking, strong leadership and communication skills, and a proven ability to hire, coach, and mentor staff while delivering exceptional customer service.