Senior LTL Terminal Manager: Lead Operations & Team

Central Transport; Moline (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

Central Transport seeks a Terminal Manager to lead dock operations at our Illinois terminal. You will oversee loading/unloading, forklift traffic, and palletized freight sorting while recruiting and developing a team of drivers and dock staff.

You will drive safety, KPI achievement, and service excellence, maintaining DOT/OSHA compliance. The role requires capacity to adapt to varying shifts and a strong customer-focus.

Qualifications

• Prior LTL management experience preferred.
• Strong leadership skills including hiring, coaching, counseling, training and mentoring employees.
• Desire to surround customer with excellence in service.
• High aptitude for technology.
• Ability to multi-task while being detail oriented.
• Excellent written, listening and verbal communication skills.
• Willingness to work 50 hours/week average.
• Bachelor’s Degree preferred but not required.

Responsibilities

• Oversee dock operations at the terminal.
• Manage loading & unloading freight, forklift traffic, and palletized freight sorting.
• Recruit, hire, onboard, and retain terminal staff.
• Provide leadership and accountability to drivers and dock workers.
• Monitor dock production to meet or exceed KPI goals.
• Maintain a safe work environment compliant with DOT/OSHA standards.
• Ensure company operational model compliance.
• Support a culture of excellence in product quality for customers.
• Flexibility to work varying shifts as business levels increase.

Skills

Leadership

Hiring & coaching

Customer service

Technology aptitude

Communication

Multi-tasking

Attention to detail

Team building

Problem solving

Strategic planning

Education

Bachelor’s Degree preferred

Job description

Central Transport seeks a Terminal Manager to lead dock operations at our Illinois terminal. You will oversee loading/unloading, forklift traffic, and palletized freight sorting while recruiting and developing a team of drivers and dock staff.

You will drive safety, KPI achievement, and service excellence, maintaining DOT/OSHA compliance. The role requires capacity to adapt to varying shifts and a strong customer-focus.