Senior Loyalty Account Manager — Remote

Kobie Marketing; Saint Petersburg (FL); Remote; USD 95,000 - 130,000; Full time

Job summary

Kobie Marketing in Saint Petersburg, FL, seeks a Sr. Account Manager to lead day-to-day operations across one or more retail accounts, manage client communications, and rally cross-functional teams to deliver on every commitment.

You'll partner with top retailers, navigate high-volume calendars, define account roadmaps, and ensure flawless execution while maintaining proactive planning and visibility. Travel up to 15% may be required.

Qualifications

• 5+ years in marketing, loyalty, or account management, ideally client-facing.
• Proven ability to juggle multiple accounts and priorities without losing detail.
• Technical acumen: understand how platforms fit into a martech ecosystem and how features bring marketing ideas to life.
• Clear, confident written and verbal communication.
• Foundational financial and data analysis skills.
• Bachelor's degree in marketing or a related field.

Responsibilities

• Day-to-day client partnership: be the client's primary contact for program management, with proactive communication and a planning cadence.
• Flawless execution: turn account plans and roadmaps into delivered work, on time and with excellence, and keep every commitment visible.
• Program operations: manage program configuration such as earn rules and logic, and support offer planning, measurement, and reporting.
• Cross-functional coordination: guide Kobie and client teams across workstreams, set clear expectations, and follow through until the work lands.
• Early signals: spot risk, shifting priorities, and unmet needs, and raise them before they become issues.
• Commercial support: track contract milestones and support accurate, on-time billing.

Skills

Account management

Martech knowledge

Communication

Data analysis

Education

Bachelor's degree in marketing

Tools

Jira

Workfront

Google Analytics

Job description

Kobie Marketing in Saint Petersburg, FL, seeks a Sr. Account Manager to lead day-to-day operations across one or more retail accounts, manage client communications, and rally cross-functional teams to deliver on every commitment.

You'll partner with top retailers, navigate high-volume calendars, define account roadmaps, and ensure flawless execution while maintaining proactive planning and visibility. Travel up to 15% may be required.