Senior Loss Mitigation Lead - HAF & Compliance

RoundPoint Mortgage Servicing LLC; Fort Mill (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

RoundPoint Mortgage Servicing LLC is seeking a Sr. Loss Mitigation Specialist to oversee end-to-end Loss Mitigation activities, including HAF reporting and ensuring regulatory compliance.

The role emphasizes collaboration, accountability, and customer-focused service. The position requires extensive experience in loss mitigation, GSE/government programs, and BKFS MSP systems, with strong analytical and communication skills to coordinate with servicers and internal teams.

Qualifications

• 5+ years of Loss Mitigation experience.
• GSE and Government experience required.
• BKFS MSP experience preferred.
• Proficiency with MS Office suite.
• Extreme attention to detail and adherence to procedures.
• Ability to work under pressure and meet deadlines.
• Strong oral communication skills.
• Independent worker with strong organizational skills.
• Results-oriented with ability to analyze data.

Responsibilities

• Handle end-to-end Loss Mitigation activities related to HAF and state assistance, ensuring compliance.
• Attend required mediations (telephonic and in person).
• Review Loss Analysis; research losses and implement improved processes.
• Manage service acquisitions; communicate with servicers; analyze data; load and validate data.
• Manage servicing releases; coordinate with acquiring servicers and transfers team.
• Facilitate issue resolution; respond to Complaints and Appeals.
• Monitor incentive payments to maximize recovery.
• Participate in UAT testing for Loss Mitigation.
• Review audit findings and implement compliance improvements.
• Partner with leadership/Compliance on regulatory changes.
• Ensure P&Ps reflect current processes; offer suggestions.
• Daily quality checks of Loss Mitigation letters.
• Perform detailed analysis to ensure compliance.
• Follow departmental policies; prioritize work for timely resolutions.
• Perform related duties as assigned.

Skills

Loss Mitigation

GSE/Government

BKFS MSP

MS Office

Attention to detail

Under pressure

Independent worker

Oral communication

Results driven

Data analysis

Education

Bachelor’s Degree

Tools

Windows

MS Word

MS Excel

MS Outlook

Internet

Job description

RoundPoint Mortgage Servicing LLC is seeking a Sr. Loss Mitigation Specialist to oversee end-to-end Loss Mitigation activities, including HAF reporting and ensuring regulatory compliance.

The role emphasizes collaboration, accountability, and customer-focused service. The position requires extensive experience in loss mitigation, GSE/government programs, and BKFS MSP systems, with strong analytical and communication skills to coordinate with servicers and internal teams.