Senior Loss Mitigation Lead: Compliance & Resolution Expert

RoundPoint Mortgage Servicing LLC; South Carolina; On-site; USD 70,000 - 110,000; Full time

Job summary

RoundPoint Mortgage Servicing LLC is seeking a Sr. Loss Mitigation Specialist to manage end-to-end loss mitigation activities in line with regulatory and investor guidelines. The role emphasizes accuracy, collaboration, and customer service excellence.

You will lead HAF reporting, meditations, data review, and servicing transfers, while ensuring compliance and implementing process improvements with leadership and Compliance partners. Exempt position based in Fort Mill, SC.

Qualifications

• 5+ years of Loss Mitigation experience.
• GSE and Government experience.
• BKFS MSP experience.
• Proficiency with Windows, Word, Excel, Outlook.
• Results oriented with strong analytical and organizational skills.
• Ability to work under pressure and meet deadlines.
• Excellent oral communication skills.

Responsibilities

• Handle end-to-end Loss Mitigation activities in line with compliance and guidelines.
• Attend required mediations, telephonic and in person.
• Review Loss Analysis and identify opportunities to mitigate losses.
• Manage servicing acquisitions and data validation for in-flight Loss Mitigation.
• Coordinate servicing releases with internal teams and external servicers.
• Resolve complaints, appeals, and homeowner escalations.
• Monitor incentive payments to maximize recovery.
• Participate in UAT testing for Loss Mitigation.
• Review audit findings and implement compliant process improvements.
• Collaborate with leadership and Compliance on changes to policies and investor/regulatory requirements.
• Daily quality checks of Loss Mitigation letters.
• Prioritize workload for timely resolution.
• Perform related duties as assigned.

Skills

Loss Mitigation Experience

GSE/Government Experience

BKFS MSP Experience

Windows

Microsoft Word

Microsoft Excel

Microsoft Outlook

Attention to detail

Work under pressure

Education

Bachelor’s Degree Preferred

Tools

Windows OS

Microsoft Word

Microsoft Excel

Internet

Microsoft Outlook

Job description

RoundPoint Mortgage Servicing LLC is seeking a Sr. Loss Mitigation Specialist to manage end-to-end loss mitigation activities in line with regulatory and investor guidelines. The role emphasizes accuracy, collaboration, and customer service excellence.

You will lead HAF reporting, meditations, data review, and servicing transfers, while ensuring compliance and implementing process improvements with leadership and Compliance partners. Exempt position based in Fort Mill, SC.