Senior Logistics Operations Specialist

Castlery; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Castlery is reinventing homes and lives with thoughtful design. This fully remoteSenior Logistics Operation Specialist role supports AU logistics from Malaysia, helping shape future living with care and precision.

You will own inbound warehouse operations, monitor demurrage and detention risks, and maintain inventory accuracy while driving data-driven improvements across the logistics process.

Qualifications

• Experience coordinating with external vendors and managing performance.
• Track record of process improvement in operations or warehouse.
• Hands-on inventory control and stock reconciliation experience.
• Strong data skills with ability to translate insights to actions.
• Proficient in WMS, TMS, and ERP systems.

Responsibilities

• Own inbound warehouse operations to ensure smooth receiving of up to three containers per day, preventing disruptions to daily operations.
• Monitor and manage demurrage and detention risks, identifying, challenging, and resolving charges arising from warehouse-related delays where applicable.
• Maintain high inventory accuracy (≥98%) through regular stock reconciliation and independent investigation of discrepancies.
• Proactively manage warehouse storage utilisation and inbound planning to avoid congestion and operate within agreed capacity limits.

Skills

Vendor coordination

Process improvement

Inventory control

Data analysis

WMS/TMS/ERP proficiency

Tools

WMS

TMS

ERP systems

Job description

We’re rethinking homes for how people really live, and we’re looking for a Senior Logistics Operation Specialist to join our Logistics Operations team to help shape the future of living—one thoughtful detail at a time. Operations at Castlery makes it all work—streamlining processes and elevating every customer touchpoint.

This is a fully remote role based in Malaysia, supporting our AU logistics operations.

What You’ll Be Doing

• Own inbound warehouse operations to ensure smooth receiving of up to three containers per day, preventing disruptions to daily operations.
• Monitor and manage demurrage and detention risks, identifying, challenging, and resolving charges arising from warehouse-related delays where applicable.
• Maintain high inventory accuracy (≥98%) through regular stock reconciliation and independent investigation of discrepancies.
• Proactively manage warehouse storage utilisation and inbound planning to avoid congestion and operate within agreed capacity limits.

What You’ll Need to Succeed

• Experience working with external vendors, with exposure to vendor coordination and performance management.
• Demonstrated experience in process improvement initiatives within operations or warehouse environments.
• Hands‑on experience in inventory control and stock reconciliation, with strong attention to accuracy and detail.
• Strong systems and data capability, including proficiency in WMS, TMS, and ERP systems.
• Ability to analyse operational data, identify gaps or inefficiencies, and translate insights into practical corrective actions.

Built for Real Life, Designed for What’s Next

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.

Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.