Senior Logistics Operations Lead

3 Tone Enterprise; Katy (TX); On-site; USD 75,000 - 100,000; Full time

Job summary

Three Tone Enterprise is seeking a Logistics Operations Manager to oversee and scale a high-volume shipping operation from Katy, TX. You will manage outbound shipping, carrier networks, and the logistics team to ensure on-time delivery, accuracy, and cost control.

You will lead, train and coach coordinators, develop SOPs, and drive performance with data-driven insights. This on-site role demands proactive ownership and the ability to adapt to a fast-paced growth environment.

Qualifications

• Proven ability to lead logistics operations with focus on service, accuracy and cost control.
• Strong negotiator who secures fair rates and holds carriers to commitments.
• Excellent phone and written communication with carriers, drivers, customers and teams.
• Calm under pressure and quick to solve problems when shipments go sideways.
• Highly organized and detail-oriented, able to oversee many shipments at once.
• Comfortable using data to track costs and performance and report results.
• Self-starter who builds processes and follows through without needing supervision.
• Proficiency with load boards, TMS or CRM platforms, and spreadsheets (Excel or Google Sheets).

Responsibilities

• Oversee day-to-day logistics operations including shipment planning, carrier sourcing, dispatch, tracking and carrier payment.
• Lead, train and coach logistics coordinators and dispatch staff, setting daily priorities.
• Develop and maintain standard operating procedures for order processing, scheduling, dispatch, tracking and documentation.
• Plan outbound shipments based on purchase orders and delivery appointments.
• Secure delivery appointments and manage changes with customers and facilities.
• Build and maintain a network of carriers to secure capacity.
• Vet and onboard carriers ensuring authority, insurance and FMCSA compliance.
• Negotiate rates and terms to control freight costs.
• Monitor shipments from pickup to delivery and keep stakeholders updated.
• Track performance metrics and drive continuous improvement.

Skills

Leadership

Logistics Ops

Cost Control

Negotiation

Data-Driven

Communication

Process Improvement

TMS/CRM

Education

High School Diploma

Logistics Degree

Tools

TMS

CRM

Excel

Google Sheets

Load Boards

Job description

Three Tone Enterprise is seeking a Logistics Operations Manager to oversee and scale a high-volume shipping operation from Katy, TX. You will manage outbound shipping, carrier networks, and the logistics team to ensure on-time delivery, accuracy, and cost control.

You will lead, train and coach coordinators, develop SOPs, and drive performance with data-driven insights. This on-site role demands proactive ownership and the ability to adapt to a fast-paced growth environment.