Shipping Operations Lead — Lean, High-Volume Manufacturing

Send Cut Send Inc.; Pittston (Luzerne County); On-site; USD 70,000 - 100,000; Full time

Job summary

SendCutSend is seeking a Shipping Manager to lead and scale outbound shipping operations across our manufacturing facility. You will manage a high-performing team, own freight strategy, cost control, quality standards, and on-time delivery metrics, while ensuring every order leaves correctly packaged, documented, and on schedule.

This hands-on leadership role combines floor presence with strategic thinking about systems, staffing, and scalability in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 3+ years of shipping, warehouse, or fulfillment experience.
• 2+ years of management experience in a manufacturing or fulfillment operations.
• Strong understanding of shipping systems and documentation processes.
• Strong attention to detail and quality.
• Strong computer skills and ability to use shipping or inventory systems.
• Demonstrated ability to lead teams in a fast-paced, high-volume environment.
• Commitment to maintaining a clean, safe, and organized work environment.

Responsibilities

• Own daily outbound shipping operations, ensuring on-time and accurate order fulfillment.
• Partner with Production, Quality, and Operations leadership to align shipping output with facility throughput goals.
• Resolve escalated shipping, freight, or carrier issues.
• Drive LEAN and 5S implementation within the shipping department.
• Identify bottlenecks and implement process improvements to increase throughput and reduce errors.
• Improve packaging standards to balance cost efficiency and damage prevention.
• Oversee inventory management of shipping supplies and materials.
• Ensure accurate data entry and utilization of shipping and ERP systems.
• Perform other related duties as assigned.

Skills

Leadership

Shipping knowledge

Attention to detail

Documentation

Computer skills

Team management

Lean/5S

Safety culture

Education

High school diploma or equivalent

Tools

ERP systems

Job description

SendCutSend is seeking a Shipping Manager to lead and scale outbound shipping operations across our manufacturing facility. You will manage a high-performing team, own freight strategy, cost control, quality standards, and on-time delivery metrics, while ensuring every order leaves correctly packaged, documented, and on schedule.

This hands-on leadership role combines floor presence with strategic thinking about systems, staffing, and scalability in a fast-paced environment.