Senior Logistics Leader: Customer‑Facing Ops Excellence

Ryder

Dallas (TX)

On-site

USD 105,000 - 110,000

Full time

7 days ago
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Benefits offered by this job

Comprehensive training
401(k) with company match
Discounted stock purchase options
Performance-based annual cost of livng
Paid Time Off for Military Veterans

Job summary

Ryder seeks a Senior Manager Logistics to lead the Distribution Center and its supervisors, ensuring high-quality warehousing and transportation solutions while maintaining a strong customer interface. This role requires strategic planning, strong leadership, and the ability to drive continuous improvement as part of a Fortune 500 organization with a long history.

You will manage safety programs, develop teams, and coordinate cross-functional activities to meet performance goals and customer

Qualifications

  • H.S. diploma/GED required.
  • Bachelor's degree in Business, Logistics, Supply Chain preferred.
  • Master's degree in Business, Logistics, Transportation or related field preferred.
  • Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required.
  • Five (5) years or more managing, leading and developing direct reports required.
  • Three (3) years or more Profit & Loss responsibility preferred.
  • One (1) year or more customer interaction preferred.

Responsibilities

  • Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
  • Strategic operational planning and execution for the operation.
  • Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
  • Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
  • Maintain open and effective communications within the work group(s) and with other work groups within the organization.
  • May manage the profit and loss statements based on the complexity and scope of the organization.
  • Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment.

Skills

Problem solving
Communication
Leadership
Team collaboration
Time management
Analytical skills
Safety awareness
Customer relationship

Education

Bachelor's degree in Business, Logistics, Supply Chain
Master's degree in Business, Logistics, Transportation or related field
High School Diploma/GED

Tools

LEAN methodologies

Job description

Ryder seeks a Senior Manager Logistics to lead the Distribution Center and its supervisors, ensuring high-quality warehousing and transportation solutions while maintaining a strong customer interface. This role requires strategic planning, strong leadership, and the ability to drive continuous improvement as part of a Fortune 500 organization with a long history.

You will manage safety programs, develop teams, and coordinate cross-functional activities to meet performance goals and customer

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