Senior Logistics Customer Manager

MAP Transit; Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

MAP Transit in Chicago, IL seeks a Customer Sales Manager–New Business Development to lead and grow our local team, drive new business, and strengthen customer relationships in a fast-paced brokerage environment.

The role emphasizes mentoring reps, collaborating with Operations and Leadership, and shaping sales strategy for the Chicago office. Located in Chicago or willing to relocate, you will thrive in a team-driven, results-oriented culture.

Qualifications

• Proven experience in logistics or freight brokerage (management experience strongly preferred).
• Strong leadership, coaching, and communication skills.
• Data-driven mindset with a focus on performance and growth.
• Based in or willing to relocate to Chicago.

Responsibilities

• Lead and support a team of Customer Sales Representatives focused on new business acquisition.
• Sell alongside the sales team, leading by example until the new team is large enough to strictly manage.
• Help reps develop customer pipelines, quote freight efficiently, and build lasting relationships.
• Collaborate with Operations and Leadership to ensure customers receive best-in-class service.
• Identify growth opportunities and shape sales strategy for the Chicago office.

Skills

Leadership

Coaching

Communication

Logistics experience

Job description

Customer Sales Manager– New Business Development (Chicago, IL)

We’re looking for a driven and experienced Customer Sales Manager to help lead and grow our team in Chicago. This role is all about developing new business, mentoring reps, and strengthening customer relationships in a fast-paced, collaborative brokerage environment.

Our Chicago office has a relaxed, team-oriented vibe — plenty of drive, good energy, and a group that genuinely enjoys what they do. You’ll be joining a company with strong existing customer relationships and leadership that values initiative, transparency, and results.

What You’ll Do:

• Lead and support a team of Customer Sales Representatives focused on new business acquisition
• Sell along side the sales team, lead by example until the new sales team is large enough to strictly manage.
• Help reps develop customer pipelines, quote freight efficiently, and build lasting relationships
• Collaborate with Operations and Leadership to ensure customers receive best-in-class service
• Identify growth opportunities and shape sales strategy for the Chicago office

What We’re Looking For:

• Proven experience in logistics or freight brokerage (management experience strongly preferred)
• Strong leadership, coaching, and communication skills
• Data-driven mindset with a focus on performance and growth
• Based in or willing to relocate to Chicago