Senior Loan Servicing Manager

Columbia Bank; Roseburg (OR); Presencial; USD 100 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare coverage

401(k) retirement savings plan

Paid vacation and holidays

Resumo da oferta

Columbia Bank in Tacoma, WA seeks an experienced Senior Loan Operations Manager to lead a team responsible for servicing, policy implementation, and risk control. You will drive efficiency, accuracy, and customer service excellence across the department.

The role requires 4–7 years in lending or banking operations and supervisory experience, with strong leadership and analytical skills. Onsite work at our Tacoma location offers a collaborative, growth-focused culture.

Qualificações

• 4-7 years of lending industry or bank operations experience.
• 4-7 years of supervisory/management experience.
• Knowledge of loan documentation, servicing procedures, and regulations.
• Strong leadership, organizational, interpersonal, and communication skills.
• Advanced systems design, development, and management experience.

Responsabilidades

• Provide input into design and maintenance of systems for efficient daily operations.
• Manage department budget and monitor expenses.
• Oversee procedures, vendor relationships, and compliance.
• Monitor daily workflow and coach staff.
• Hire, pay reviews, and performance appraisals.
• Maintain security and regulatory compliance.

Conhecimentos

Leadership

Project management

Analytical thinking

Communication skills

Problem solving

Customer service

Ferramentas

LaserPro

Banking systems

Origination software

Descrição da oferta de emprego

Columbia Bank in Tacoma, WA seeks an experienced Senior Loan Operations Manager to lead a team responsible for servicing, policy implementation, and risk control. You will drive efficiency, accuracy, and customer service excellence across the department.

The role requires 4–7 years in lending or banking operations and supervisory experience, with strong leadership and analytical skills. Onsite work at our Tacoma location offers a collaborative, growth-focused culture.