Senior Loan Sales Specialist - Onsite Branch Role

1ffccareers; Springfield (TN); On-site; USD 24,000 - 26,000; Full time

Job summary

1st Franklin Financial Corporation, a long-standing family-run lender, seeks a Sr. Loan Sales Representative to serve customers onsite at the Springfield branch. The role emphasizes customer service, relationship building, and growth through loans and product knowledge.

Ideal candidates have at least 3 years of customer service experience, licensing eligibility, and strong communication skills. The position reports to branch leadership and requires on-site presence.

Qualifications

• High School Diploma or equivalent.
• Minimum 3 years previous Customer Service experience.
• Ability to meet current Licensing requirements of various States and Federal regulators.
• Strong communication skills (verbal / written).
• Proficient with MS Office Suite products.

Responsibilities

• Recommends product and services to support individual, branch sales goals, and customer expectations.
• Markets branch products and services to customers and potential customers.
• Conducts assigned collection calls of customer accounts to arrange payment.
• Seeks opportunities to originate new loans with new and existing customers.
• Develop knowledge of credit underwriting methods and sales tools.
• Ensures customer information is correct and documents interactions.
• Consistently meets or exceeds branch and individual goals.
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner.
• Builds internal and external relationships.
• Ensures customer confidentiality and privileged information is maintained.
• Adheres to all 1FFC policies and procedures dialogues.
• Complies with all State and Federal regulations.
• Participates in personal development.
• Exhibits knowledge of all 1FFC products.
• Seeks additional opportunities and responsibilities.

Skills

Customer service

Interpersonal skills

MS Office

Communication

Education

High School Diploma

Job description

1st Franklin Financial Corporation, a long-standing family-run lender, seeks a Sr. Loan Sales Representative to serve customers onsite at the Springfield branch. The role emphasizes customer service, relationship building, and growth through loans and product knowledge.

Ideal candidates have at least 3 years of customer service experience, licensing eligibility, and strong communication skills. The position reports to branch leadership and requires on-site presence.