Senior Loan Operations Leader - Hybrid, Growth & Compliance

Dahl Consulting; Minneapolis (MN); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Employer 401(k) match

Life insurance

AD&D

Disability insurance

Paid time off

Federal holidays observed

Job summary

Dahl Consulting is seeking a Loan Operations Manager in Minneapolis, MN. This hybrid, permanent role leads the loan operations team to ensure compliant, accurate servicing, booking, documentation, and reporting.

You will drive process improvements, oversee systems, and collaborate on change initiatives across the bank’s lending operations. The role requires hands-on leadership, balancing operational excellence with team development, risk controls, and regulatory compliance to support growth and

Qualifications

• Bachelor's degree or equivalent combination of education and progressive related experience.
• 5 to 8 years of loan operations experience within a banking or financial services environment.
• At least 2 years of people leadership or supervisory experience.
• Strong knowledge of loan servicing, loan documentation, loan booking, quality control, and operational processes.
• Experience ensuring compliance with federal and state banking regulations.
• Demonstrated success leading process improvement and operational efficiency initiatives.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.

Responsibilities

• Lead, coach, and develop the Loan Operations team to achieve departmental and organizational goals.
• Establish clear performance expectations aligned with the organization's mission and strategic objectives.
• Foster a positive and collaborative culture while promoting employee engagement and accountability.
• Oversee daily loan operations activities including loan servicing, booking, documentation, reporting, and quality assurance reviews.
• Ensure accurate and timely completion of operational tasks while meeting service level expectations.
• Monitor loan systems maintenance and provide operational support for production environments.
• Analyze quality control findings, exceptions, and operational trends to identify root causes and corrective actions.
• Maintain compliance with regulatory requirements and internal policies.
• Develop and implement process improvements to increase efficiency and scalability.

Skills

Loan operations

People leadership

Regulatory compliance

Process improvement

Analytical skills

Communication skills

Project management

Education

Bachelor's degree or equivalent

Tools

Fiserv

LaserPro

Job description

Dahl Consulting is seeking a Loan Operations Manager in Minneapolis, MN. This hybrid, permanent role leads the loan operations team to ensure compliant, accurate servicing, booking, documentation, and reporting.

You will drive process improvements, oversee systems, and collaborate on change initiatives across the bank’s lending operations. The role requires hands-on leadership, balancing operational excellence with team development, risk controls, and regulatory compliance to support growth and