Loan Operations Leader: Drive Efficiency & Compliance

MidCountry Bank; Eden Prairie (MN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Life insurance

Paid time off

Job summary

MidCountry Bank is seeking a Senior Manager to lead the Loan Operations team, ensuring timely servicing, accurate booking and QA reviews. You will partner with cross-functional teams to implement new products, monitor performance and drive process improvements.

This role offers a hybrid schedule in Minnesota with 40 hours per week, focusing on staff development, regulatory compliance and cost-effective operations. Equal opportunity employer and team-oriented culture are emphasized.

Qualifications

• Bachelor's degree required or equivalent related progressive experience.
• 5–8 years in loan operations including at least 2 years of supervision.
• 8–12 years in loan operations with FISERV and LaserPro experience preferred.

Responsibilities

• Lead and coach Loan Operations staff, establish clear goals aligned to the bank's mission.
• Ensure timely, accurate servicing, booking, documentation, reporting and QA reviews; monitor compliance.
• Partner with departments on system upgrades and new products; train teams and track performance.

Skills

Leadership

Coaching

Staffing

Process improvement

Quality assurance

Regulatory compliance

Project management

Data integrity

Education

Bachelor's Degree

Tools

FISERV

LaserPro

Job description

MidCountry Bank is seeking a Senior Manager to lead the Loan Operations team, ensuring timely servicing, accurate booking and QA reviews. You will partner with cross-functional teams to implement new products, monitor performance and drive process improvements.

This role offers a hybrid schedule in Minnesota with 40 hours per week, focusing on staff development, regulatory compliance and cost-effective operations. Equal opportunity employer and team-oriented culture are emphasized.