Senior Living Solutions Advisor

Coulter Services; McKeesport (Allegheny County); On-site; USD 50,000 - 75,000; Full time

Job summary

Coulter Services is seeking a dedicated professional to guide prospective residents and families through the senior living selection process. You will engage with inquiries, convey care options, and showcase communities through tours and presentations.

Join a collaborative team focused on resident-first experiences and coordinated support across healthcare and hospitality to ensure smooth move-in journeys.

Qualifications

• Strong communication and consultative sales skills.
• Empathy and professionalism when working with older adults and families.
• Ability to clearly present services and answer questions about care options.
• Collaborative mindset with cross-functional teams.
• Commitment to compassion, respect and integrity.

Responsibilities

• Manage inquiries and follow up with leads to support a resident-first experience.
• Explain independent living, assisted living, memory care, and skilled nursing options.
• Conduct community tours and deliver presentations to inform and guide prospects.
• Coordinate with internal teams across healthcare and hospitality to ensure smooth guidance through the process.
• Support prospects through the decision-making and move-in journey.

Skills

Communication

Relationship-building

Empathy

Presentation skills

Cross-functional collaboration

Job description

Coulter Services is seeking a dedicated professional to guide prospective residents and families through the senior living selection process. You will engage with inquiries, convey care options, and showcase communities through tours and presentations.

Join a collaborative team focused on resident-first experiences and coordinated support across healthcare and hospitality to ensure smooth move-in journeys.