Senior Living Sales Counselor

Coulter Services; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

Coulter Services is seeking a Retirement Living Sales Counselor in Pittsburgh to help older adults and families understand community living options. You will listen to needs, explain services, and guide families through decision processes with compassion and integrity.

In this role you’ll conduct tours, build trusting relationships, and collaborate with healthcare, hospitality, and senior living teams to support occupancy goals and enhance residents’ quality of life.

Qualifications

• Strong resident-focused sales and communication skills.
• Ability to understand needs and present options clearly.
• Relationship-building and follow-through with prospects.
• Team-oriented mindset coordinating with multiple departments.

Responsibilities

• Listen to individual needs and explain services and available living choices.
• Arrange and conduct community tours; guide prospective residents through the decision process.
• Build trusting relationships, provide follow-up, and support occupancy goals.
• Collaborate cross-functionally with teams across healthcare, hospitality, and senior living operations.
• Deliver a welcoming, informative experience while prioritizing residents’ quality of life.

Skills

Resident-focused sales

Communication skills

Needs assessment

Relationship-building

Job description

Coulter Services is seeking a Retirement Living Sales Counselor in Pittsburgh to help older adults and families understand community living options. You will listen to needs, explain services, and guide families through decision processes with compassion and integrity.

In this role you’ll conduct tours, build trusting relationships, and collaborate with healthcare, hospitality, and senior living teams to support occupancy goals and enhance residents’ quality of life.