Service Coordinator

RHF Management, Inc.; Tallahassee (FL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Employee assistance and more

Life insurance

Job summary

RHF Management, Inc. invites applications for a Social Service Coordinator at Lake Ella, Tallahassee, FL. This full-time role supports residents in a 73-unit senior community by assessing needs, coordinating services, and advocating for well-being and independence.

The role requires strong communication, collaboration, and organizational skills, with MS Office proficiency. Compensation is hourly, with benefits including health insurance and PTO.

Qualifications

• Knowledge of supportive services and community resources for older adults.
• Experience in advocacy and problem-solving.
• Ability to collaborate with residents, staff and community partners.
• Independent work with minimal supervision.
• Strong communication skills and time management.
• Proficiency in MS Office Suite.

Responsibilities

• Assess residents' needs to identify services that improve quality of life.
• Coordinate access to social, health, and wellness resources.
• Develop health and wellness programs for residents.
• Maintain directory of community resources and services.
• Advocate for residents and liaise with external agencies.
• Build relationships with community service providers.

Skills

Supportive services

Advocacy

Ethics

Collaboration

Independent work

Communication

Time management

MS Office

Education

Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

The Service Coordinator plays a key role in supporting the well-being of our residents by identifying their needs and coordinating appropriate services. This position involves building relationships with community service providers, developing health and wellness programs, and advocating for residents. There is an immediate opening for Full-Time/40 hours a week, Social Service Coordinator at Lake Ella, an older adult residential community. The community consists of 73-units located in Tallahassee, FL. If you or someone you know is interested.

Key Responsibilities:

• Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence.
• Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
• Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents.
• Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents.
• Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services.
• Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents.
• Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment.
• Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
• Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
• Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
• Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.
• Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF.

Knowledge & Skills:

• Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults.
• Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues.
• Ethical Standards: Commitment to maintaining high ethical standards and client confidentiality.
• Collaboration: Ability to work effectively with residents, staff, community partners, and service providers.
• Independent Work: Capable of working independently and with minimal supervision.
• Communication: Excellent verbal and written communication skills.
• Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs.
• Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook.

Education & Experience:

• Preferred: Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field.
• Experience Considered: Candidates with relevant work experience will be considered.
• Preferred Experience: Experience working with diverse groups of seniors and disabled individuals.

Compensation

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered full-time non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $22.00- $22.00 per hour.

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.