Senior Living Sales & Move-In Experience Lead

Sunrise Senior Living; Virginia; Sur place; USD 29 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision/Life/Disability

Retirement Savings Plans

Employee Assistance Program / Discount

PTO / Holidays

MyFlexPay

Tuition Reimbursement

Résumé du poste

Sunrise Senior Living is seeking an Associate Director of Sales to support the Sales & Marketing team and drive occupancy while ensuring a smooth move-in experience for new residents.

You will maintain CRM records, assist in lead follow-up, set and track sales goals, and coordinate move-in paperwork and resident assessments. This role emphasizes organization, communication, and customer service in a senior living community.

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.
• Proficiency in Microsoft Office and CRM systems.

Responsabilités

• Maintain and update prospect records in the CRM system.
• Support lead follow-up through call-outs, call-ins, and presentations.
• Assist in setting and tracking sales goals.
• Prepare move-in paperwork and administrative files.
• Coordinate resident assessments with clinical leadership.
• Facilitate Resident Agreement signings and review move-in packets.
• Ensure suites are ready using the Suite Readiness Checklist.
• Welcome and orient residents and families on Move-In day.
• Support on-site sales and marketing events.
• Maintain ongoing communication with prospects and families.

Connaissances

CRM systems

Microsoft Office

Phone skills

Communication

Organization

Outils

Sales CRM

Description du poste

Sunrise Senior Living is seeking an Associate Director of Sales to support the Sales & Marketing team and drive occupancy while ensuring a smooth move-in experience for new residents.

You will maintain CRM records, assist in lead follow-up, set and track sales goals, and coordinate move-in paperwork and resident assessments. This role emphasizes organization, communication, and customer service in a senior living community.