Senior Living Sales Lead — Drive Occupancy & Move-Ins

Sunrise Senior Living; Issaquah (WA); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Life insurance

Disability insurance

Retirement savings plan

Employee Assistance Program

PTO & holidays

myFlexPay

Tuition Reimbursement

Bonus potential

Job summary

Sunrise Senior Living in Issaquah, WA is hiring an Associate Director of Sales to support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move‑in experience for new residents. You will manage CRM records, aid in lead follow-up, and help set sales goals, coordinating assessments with clinical leadership and signing resident agreements.

The role emphasizes organization, strong communication, and exceptional customer service as you welcome families and

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Maintain and update prospect records in the CRM system
• Support lead follow-up through call-outs, call-ins, and presentations
• Assist in setting and tracking sales goals
• Prepare move-in paperwork and administrative files
• Coordinate resident assessments with clinical leadership
• Facilitate Resident Agreement signings and review move-in packets
• Ensure suites are ready using the Suite Readiness Checklist
• Welcome and orient residents and families on Move-In day
• Support on-site sales and marketing events
• Maintain ongoing communication with prospects and families

Skills

Sales support experience

Customer service orientation

Strong communication skills

Highly organized

Detail-oriented

Tools

Microsoft Office

CRM systems

Job description

Sunrise Senior Living in Issaquah, WA is hiring an Associate Director of Sales to support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move‑in experience for new residents. You will manage CRM records, aid in lead follow-up, and help set sales goals, coordinating assessments with clinical leadership and signing resident agreements.

The role emphasizes organization, strong communication, and exceptional customer service as you welcome families and