Senior Living Sales Lead: Drive Occupancy & Move-Ins

Sunrise Senior Living; Setauket (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Life insurance

Disability insurance

Retirement plans

Employee assistance program

Discount program

Paid time off

Sick time

Holiday pay

myFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living is seeking an Associate Director of Sales to support the Sales & Marketing team, drive occupancy and revenue, and ensure a smooth move-in experience for new residents. You will maintain CRM records, assist with lead follow-up, and coordinate with clinical leadership on resident assessments.

Ideal candidates have 1+ year in sales support or customer service, strong communication and presentation skills, and proficiency with Microsoft Office and CRM systems.

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Maintain and update prospect records in the CRM system.
• Support lead follow-up through call-outs, call-ins, and presentations.
• Assist in setting and tracking sales goals.
• Prepare move-in paperwork and administrative files.
• Coordinate resident assessments with clinical leadership.
• Facilitate Resident Agreement signings and review move-in packets.
• Ensure suites are ready using the Suite Readiness Checklist.
• Welcome and orient residents and families on Move-In day.
• Support on-site sales and marketing events.
• Maintain ongoing communication with prospects and families.

Skills

Phone skills

Presentation

Communication

Organizational skills

Detail-oriented

Sales support experience

Customer service experience

Tools

Microsoft Office

CRM systems

Job description

Sunrise Senior Living is seeking an Associate Director of Sales to support the Sales & Marketing team, drive occupancy and revenue, and ensure a smooth move-in experience for new residents. You will maintain CRM records, assist with lead follow-up, and coordinate with clinical leadership on resident assessments.

Ideal candidates have 1+ year in sales support or customer service, strong communication and presentation skills, and proficiency with Microsoft Office and CRM systems.