Senior Living Sales Lead - Occupancy & Move-In

Sunrise Senior Living; Silver Spring (MD); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistance Program / Discount

Paid time off, sick time, and holidays

MyFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking an Associate Director of Sales to support the Sales & Marketing team in increasing occupancy and revenue while ensuring a seamless move-in experience for new residents in Silver Spring, MD. The ADOS will manage CRM records, assist with lead follow-up, and coordinate move-in processes with clinical leadership.

You will help set sales goals, prepare move-in paperwork, and participate in on-site events, guiding families through decisions with strong communication

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Maintain and update prospect records in the CRM system.
• Support lead follow-up through call-outs, call-ins, and presentations.
• Assist in setting and tracking sales goals.
• Prepare move-in paperwork and administrative files.
• Coordinate resident assessments with clinical leadership.
• Facilitate Resident Agreement signings and review move-in packets.
• Ensure suites are ready using the Suite Readiness Checklist.
• Welcome and orient residents and families on Move-In day.
• Support on-site sales and marketing events.
• Maintain ongoing communication with prospects and families.

Skills

Sales support

Customer service

Phone skills

Presentation skills

Communication skills

Organization

CRM proficiency

Tools

CRM systems

Microsoft Office

Job description

Sunrise Senior Living is seeking an Associate Director of Sales to support the Sales & Marketing team in increasing occupancy and revenue while ensuring a seamless move-in experience for new residents in Silver Spring, MD. The ADOS will manage CRM records, assist with lead follow-up, and coordinate move-in processes with clinical leadership.

You will help set sales goals, prepare move-in paperwork, and participate in on-site events, guiding families through decisions with strong communication