Senior Living Sales Director — Drive Occupancy & Move-Ins

Sunrise Senior Living Mgmt Inc; Prospect Heights (IL); On-site; USD 27,000 - 34,000; Full time

Job summary

Sunrise Senior Living is hiring an Associate Director of Sales to support the Sales & Marketing team in growing occupancy and revenue while ensuring a smooth move-in experience for new residents. The role focuses on maintaining CRM records, following up with leads, coordinating assessments, and preparing move-in documentation.

Strong communication and organization are essential, with a pay range of $19.45–$24.35 per hour.

Qualifications

• 1+ year in sales support or customer service.
• Strong phone, presentation, and written communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.

Responsibilities

• Maintain and update prospect records in the CRM system.
• Support lead follow-up through call-outs, call-ins, and presentations.
• Assist in setting and tracking sales goals.
• Prepare move-in paperwork and administrative files.
• Coordinate resident assessments with clinical leadership.
• Facilitate Resident Agreement signings and review move-in packets.
• Ensure suites are ready using the Suite Readiness Checklist.
• Welcome and orient residents and families on Move-In day.
• Support on-site sales and marketing events.
• Maintain ongoing communication with prospects and families.

Skills

Sales support

Customer service experience

Phone and presentation skills

Organizational skills

Detail-oriented

Microsoft Office proficiency

CRM systems proficiency

Tools

CRM systems

Microsoft Office

Job description

Sunrise Senior Living is hiring an Associate Director of Sales to support the Sales & Marketing team in growing occupancy and revenue while ensuring a smooth move-in experience for new residents. The role focuses on maintaining CRM records, following up with leads, coordinating assessments, and preparing move-in documentation.

Strong communication and organization are essential, with a pay range of $19.45–$24.35 per hour.