Senior Living Resident Services Manager — Impact & Growth

Bonaventure Senior Living; Bellingham (WA); On-site; USD 80,000 - 82,000; Full time

Benefits offered by this job

Competitive wage

Health benefits

FSA program

401k matching

Education assistance

Education reimbursement

Paid time off

Paid holidays

Job summary

Spring Creek by Bonaventure is seeking an Engaged and Dedicated Resident Services Manager to support the Executive Director in guiding our senior living community to success.

The ideal candidate is organized, with strong time management and prioritization skills, and has experience in sales and marketing, business office duties, and a passion for delivering first-class customer experiences and service excellence for our residents and families.

Qualifications

• Senior living, general healthcare or 3+ years of proven managerial experience required.
• Experience in sales and revenue/expense management preferred.
• Excellent verbal and communication skills.
• Desire to make a difference in residents' lives.
• Experience in Assisted Living/Memory Care is preferred.

Responsibilities

• Direct supervision and financial oversight of Reception, Activities, Maintenance and Housekeeping Departments.
• Employee hiring, training, satisfaction, and retention.
• Human resources and business office duties.
• Census development.
• Compliance with state regulations.
• Ensure resident and family satisfaction at all times.
• Promote and engage staff with Bonaventure Mission and Values.
• Oversee day-to-day operations of the community.

Skills

Time management

Sales experience

Marketing knowledge

Customer service

People leadership

Education

Administrator's License

Job description

Spring Creek by Bonaventure is seeking an Engaged and Dedicated Resident Services Manager to support the Executive Director in guiding our senior living community to success.

The ideal candidate is organized, with strong time management and prioritization skills, and has experience in sales and marketing, business office duties, and a passion for delivering first-class customer experiences and service excellence for our residents and families.