Resident Services Manager — Lead Resident Experience

Bonaventure Senior Living; Portland (OR); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Highly Competitive Wage

Health Benefits

Flexible Spending Account

Retirement 401k matching

Professional Growth

Continuing Education Reimbursement

Paid Time Off

6 Paid Holidays

Job summary

Bonaventure Senior Living is seeking a Resident Services Manager to support the Executive Director and lead our community to success. This role requires strong organizational and time-management skills, with a background in sales, marketing, and office management to deliver first-class resident experiences.

The ideal candidate has at least 3 years of proven managerial experience in senior living or healthcare, holds an administrator license or can obtain one, and is committed to service

Qualifications

• Senior living or healthcare experience is preferred.
• Proven track record in leadership and operations management.
• Excellent verbal and written communication skills.
• Sales and revenue/expense management experience.
• Must pass background check and drug test.
• Valid driver’s license required.

Responsibilities

• Oversee daily operations of the community and departments.
• Oversee census development and regulatory compliance.
• Manage staff hiring, training, and retention programs.
• Collaborate with Executive Director to drive resident satisfaction.

Education

Administrator's License

Job description

Bonaventure Senior Living is seeking a Resident Services Manager to support the Executive Director and lead our community to success. This role requires strong organizational and time-management skills, with a background in sales, marketing, and office management to deliver first-class resident experiences.

The ideal candidate has at least 3 years of proven managerial experience in senior living or healthcare, holds an administrator license or can obtain one, and is committed to service