Senior Living Resident Services Leader

Clermont-Park; Denver (CO); On-site; USD 73,000 - 87,000; Full time

Benefits offered by this job

Retirement plan with match

Dental, Vision, Disability & Life保险

Job summary

Christian Living Communities | Cappella Living Solutions in Denver is seeking a dedicated Resident Service Manager to oversee resident care experiences, coordinate with clinical and therapeutic teams, and ensure a safe, compliant continuum of care for seniors.

The role requires an active Licensed Practical Nurse license, 2+ years in senior care, and strong customer service with crisis response abilities. This is a full-time on-site position with competitive benefits.

Qualifications

• Licensed Practical Nurse in good standing in the state of residency.
• Minimum 2 years working with senior adults, preferably in a Senior Care living community.
• Excellent customer service skills and ability to respond in crisis situations.
• Able to read, write, and speak English.

Responsibilities

• Promotes healthy lifestyle in managing residents care experience through proper communication flow between the community’s onsite Medical Clinic, therapies, ancillary services, and community interdisciplinary team.
• Develops partnerships with service providers and agencies for resident referrals.
• Educates residents on available services and monitoring provisions of services.
• Responsible for fostering a continuum of care for residents.
• Serves as a liaison between families, residents and healthcare professionals as needed.
• Monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
• Responds to resident emergency requests for assistance as necessary as part of the response team.

Skills

Customer service

Crisis response

English language

Education

Licensed Practical Nurse

Job description

Christian Living Communities | Cappella Living Solutions in Denver is seeking a dedicated Resident Service Manager to oversee resident care experiences, coordinate with clinical and therapeutic teams, and ensure a safe, compliant continuum of care for seniors.

The role requires an active Licensed Practical Nurse license, 2+ years in senior care, and strong customer service with crisis response abilities. This is a full-time on-site position with competitive benefits.