Senior Living Resident Experience Champion

The Overlook Monroe; Indiana (PA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Paid time off

Job summary

The Overlook Monroe is seeking a Resident Engagement Coordinator to support resident services, front desk operations, and administrative tasks in a welcoming senior community. Typical hours are 9am–6pm, Monday through Friday with a rotating Saturday schedule and on-call as directed.

You will foster positive relationships with residents and families, plan activities, coordinate with staff and vendors, and help maintain safety and cleanliness.

Qualifications

• High School education preferred.
• Must read, write, speak and understand English.
• Previous experience in a geriatric setting preferred.
• Computer literate with office machines and equipment.

Responsibilities

• Front desk operations: reception, inquiries, requests and scheduling.
• Coordinate resident activities and calendar with staff and vendors.
• Maintain resident registry, mail, packages, and sign-in/out procedures.
• Assist Executive Director with tours and move-ins as needed.
• Oversee housekeeping and maintenance coordination for the community.
• Support resident care and dining services as required.

Skills

Customer service

Organizational skills

Communication

Education

High School diploma

Tools

Microsoft Office

Google Forms

Google Sheets

Job description

The Overlook Monroe is seeking a Resident Engagement Coordinator to support resident services, front desk operations, and administrative tasks in a welcoming senior community. Typical hours are 9am–6pm, Monday through Friday with a rotating Saturday schedule and on-call as directed.

You will foster positive relationships with residents and families, plan activities, coordinate with staff and vendors, and help maintain safety and cleanliness.