Senior Living Regional Operations Leader — Travel-Heavy

Discovery Senior Living; Des Moines (IA); Remote; USD 149,000 - 182,000; Full time

Benefits offered by this job

Great Place to Work Certification 2025

Competitive benefits package

401(k) with employer match

Job summary

Discovery Senior Living is seeking a Regional Director of Operations to lead multiple communities, drive occupancy and revenue growth, and ensure resident satisfaction. This role requires extensive travel with a strong onsite presence to guide Executive Directors and maintain alignment with company goals.

The position offers a comprehensive benefits package and a market-competitive base with a substantial performance bonus target.

Qualifications

• Bachelor’s degree in a related field preferred
• Minimum of five years’ senior living leadership experience, including combined Sales and Operations responsibilities
• Excellent written and verbal communication skills, including strong presentation abilities
• Ability to analyze financial reports, performance metrics, and data to guide decisions
• Proficiency with Microsoft Office (Word, Excel, Windows) and ability to adapt to technology platforms
• Strong leadership and team-building skills; able to inspire and hold others accountable
• Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings
• Positive client service attitude with a commitment to resident satisfaction and organizational values

Responsibilities

• Lead operations by directing and coordinating activities in alignment with Seaton Senior Living's goals, objectives, and policies
• Communicate a clear, resident-focused vision across communities
• Review annual resident satisfaction surveys and implement programs to increase satisfaction
• Manage and hold Executive Directors accountable for achieving community-specific and organizational goals
• Partner with Executive Directors to develop strategies that meet NOI expectations
• Maximize occupancy to achieve or exceed budgeted revenue goals
• Develop and execute occupancy growth plans
• Review monthly financial statements; collaborate with Executive Directors to address deficiencies
• Maintain awareness of competition and industry trends
• Maintain a strong presence in the communities, spending the majority of your time onsite

Skills

Leadership

Communication

Financial analysis

Excel

Word

Decision making

Team building

Education

Bachelor’s degree in related field

Tools

Excel

Word

Job description

Discovery Senior Living is seeking a Regional Director of Operations to lead multiple communities, drive occupancy and revenue growth, and ensure resident satisfaction. This role requires extensive travel with a strong onsite presence to guide Executive Directors and maintain alignment with company goals.

The position offers a comprehensive benefits package and a market-competitive base with a substantial performance bonus target.