Receptionist

Hcshiring; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Sinceri Senior Living is seeking a friendly, detail-oriented receptionist to support our administration and front desk operations. You will answer phones, greet residents and families, and coordinate between departments for events and inquiries. Proficiency in Microsoft Office and strong customer service are essential.

The role requires excellent communication, organizational skills, and the ability to work well both independently and in a team. Join our people-centric team at a welcoming campus.

Qualifications

• High school diploma or equivalent.
• Desire to learn new systems.
• Prior work in reception or customer service preferred.
• Must read, write and follow oral and written directions to accomplish the job and communicate effectively.
• Must possess strong organizational skills and be detail oriented, but flexible.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Able to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must perform duties with or without reasonable accommodation.

Responsibilities

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.

Skills

Customer service

Microsoft Office

Communication

Organizational skills

Attention to detail

Teamwork

Reception

Education

High school diploma or equivalent

Job description

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.Minors must be at least 16 years of age to be employed by Sinceri Senior Living.Candidates submitted by unsolicited 3rd party recruiters will not be considered.

Workdays: Thursday thru Monday

Purpose:

Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed.

Minimum Eligibility Requirements:

• High school diploma or equivalent.
• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.