Senior Living Ops Leader: Scale, Culture & Growth

Heritage Communities; Omaha (NE); Sur place; USD 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Paid Time Off – 3 weeks + 32 hours set

Medical, Dental, Vision

401(k) with match

Tuition Assistance

Ongoing Training

Culture-driven workplace

Employee Assistance Fund

Résumé du poste

Heritage Communities is seeking a strategic Chief Operating Officer to lead our multi-state senior living operations portfolio. You’ll own the operating P&L, drive growth, and standardize processes across communities while building a high-performing leadership team.

This role collaborates with Finance, Growth, and HR to optimize occupancy, labor efficiency, and resident satisfaction. You’ll apply a data-driven approach, embed the company’s core values, and ensure regulatory and clinical

Qualifications

• 10+ years of senior living operations experience, 5+ years leading 10+ community portfolio.
• P&L ownership at scale across a multi-site portfolio.
• Experience with growth, acquisitions, and portfolio expansion.
• Proven ability to build and grow an operations team.
• Multi-state regulatory exposure (preferred).
• Ability to travel 30-40% of time across multiple states.
• Understanding of HIPAA and confidentiality requirements.

Responsabilités

• Own operating engine across Heritage Communities' portfolio, leading Operations, Sales & Marketing, HR, and Health Services.
• Drive revenue, occupancy, labor efficiency, and resident satisfaction while maintaining care standards.
• Partner with CFO on annual operating budget and explain variances.
• Standardize operating model across communities with clear playbooks.
• Lead technology adoption and integration, ensure data is reliable and actionable.
• Develop leaders and pipeline for future portfolio growth.
• Collaborate with marketing to drive occupancy and new markets.

Connaissances

Strategic leadership

P&L ownership

Multi-site portfolio mgmt

Growth & integration

Data-driven decision making

Technology adoption

Regulatory/ HIPAA awareness

Communication to owners/board

Team development

Travel availability

Formation

Bachelor’s in Business Administration

MBA (preferred)

Outils

EOS/Traction

HRIS

Sales CRM

Financial systems

Description du poste

Heritage Communities is seeking a strategic Chief Operating Officer to lead our multi-state senior living operations portfolio. You’ll own the operating P&L, drive growth, and standardize processes across communities while building a high-performing leadership team.

This role collaborates with Finance, Growth, and HR to optimize occupancy, labor efficiency, and resident satisfaction. You’ll apply a data-driven approach, embed the company’s core values, and ensure regulatory and clinical