Senior Living Operations Leader

Cogir USA; Hickory (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with company match

Paid Vacation

Holidays

Sick Leave

Employee Assistance Program

Employee Referral Program

Job summary

Cogir Senior Living seeks an Assistant Executive Director to support the Executive Director in planning, implementing, and evaluating operations across a community. You will drive day-to-day operations, oversee P&L, and act as the community's sales leader and HR point of contact.

You will lead onboarding, recruiting, and staffing, while ensuring compliance, resident satisfaction, and strong teamwork in a growth-focused environment.

Qualifications

• The candidate has 5+ years in retirement housing, hospitality, or healthcare management in a leadership role.
• Proven track record of building sales and meeting financial goals.
• Knowledge of CRM, ATS, HRIS and related computer systems.
• Strong attention to detail, time management, initiative, and problem-solving skills.
• Excellent communication and the ability to motivate teams.

Responsibilities

• Assist with operations; serve as a liaison for staff, residents, prospects, organizations, and public.
• Direct oversight of front desk staff; manage training and staff development.
• Support recruiting; build a highly functioning team environment.
• Oversee hiring, promotions, and discipline with focus on consistent selection and retention.
• Lead onboarding for new hires and provide leadership to staff and residents.
• Maintain facilities; oversee preventative maintenance and inspections.
• Foster creativity to deliver high-quality, cost-efficient services to residents.
• Ensure resident records and charting are current and accurate.
• Maintain positive relations with residents, families, employees, and the business community.
• Comply with regulations and ensure a safe work and living environment.
• Support resident care programs and renewal-retention efforts.
• Assist with budget and cash flow, monitor variances and deficits.
• Participate in in-house sales activities, tours, and events.
• Serve as second point of contact for Cogir Senior Living corporate staff.

Skills

Leadership

Sales

Budget management

Communication

Team building

Problem-solving

Staff development

Education

Bachelor's degree in business, human services, gerontology, or a related field

Tools

CRM

ATS

HRIS

Job description

Cogir Senior Living seeks an Assistant Executive Director to support the Executive Director in planning, implementing, and evaluating operations across a community. You will drive day-to-day operations, oversee P&L, and act as the community's sales leader and HR point of contact.

You will lead onboarding, recruiting, and staffing, while ensuring compliance, resident satisfaction, and strong teamwork in a growth-focused environment.