Senior Living Operations Director: Budget, Staffing & Growth

Colonial Group; Connecticut; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

8 paid holidays & 3 floating holidays

Vacation and Health & Wellness Paid If

Discounted Meal Program

Physical & Mental Health Wellness

Medical, Vision & Dental Benefits

401K Retirement Plan with CompanyMatch

Company-provided Life Insurance & Long

Job summary

Benchmark Senior Living seeks an Executive Director of Operations for one of its communities. You will oversee the community’s budget, occupancy goals, staffing levels, and overall customer service to seniors.

The ideal candidate has several years in management or healthcare, strong emotional intelligence, and a track record of building loyal teams. This role offers growth within a supportive, values-driven culture.

Qualifications

• Bachelor’s degree in Healthcare Administration, Hospitality Management, or Business preferred.
• 3–5 years of management or healthcare-related experience.
• Experience leading multiple disciplines in a managerial role.
• Budgeting and staffing experience.
• Proficiency with Windows applications such as Excel and Outlook.
• Ability to lift a minimum of 50 pounds.

Responsibilities

• Authorize all purchases, provide onsite sales support, and conduct monthly family meetings.
• Participate in training and development of new employees -implementing initiatives that will allow the community to run more effectively and efficiently.
• You must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life.
• You must be patient, understanding, and empathetic.
• Reviewing bills and statements
• Analyzing revenue projections
• Making adjustments when revenue sources decrease
• Managing the Sales Director
• Networking with outside referral sources such as Hospital and Rehab personnel
• Qualifying prospects financially through credit reports, bank statements, etc.
• Reviewing occupancy as it relates to staffing
• Assisting in the hiring and recruitment processes
• Handling all resident and family grievances

Skills

Emotional intelligence

Leadership

Goal-oriented

Education

Bachelor's degree in Healthcare Administration / Hospitality Management / Business

Tools

Excel

Outlook

Job description

Benchmark Senior Living seeks an Executive Director of Operations for one of its communities. You will oversee the community’s budget, occupancy goals, staffing levels, and overall customer service to seniors.

The ideal candidate has several years in management or healthcare, strong emotional intelligence, and a track record of building loyal teams. This role offers growth within a supportive, values-driven culture.