Senior Living Office & People Operations Manager

Primrose Retirement Communities; Kansas City (MO); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off (PTO)

401(k) with Generous Company Match

Company-Paid Life Insurance

Employee Assistance Program (EAP)

Early Access to Earned Wages

Job summary

Primrose Retirement Communities is seeking a Business Office Manager to partner with the Executive Director in administrative and employee support activities, including recruitment, onboarding, and engagement efforts. You will help drive community marketing initiatives and ensure smooth day-to-day operations across residents, families, employees, and partners.

The role emphasizes confidentiality, professionalism, and excellent communication within a fast-paced senior living environment.

Qualifications

• High school diploma or equivalent required.
• Prior administrative, business office, human resources, customer service, or office management experience preferred.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Excellent organizational skills with strong attention to detail.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Ability to maintain confidentiality and exercise sound judgment.
• Professional, positive, and customer-focused attitude.
• Experience in senior living, healthcare, or a related industry preferred.

Responsibilities

• Partner with and support the Executive Director in administrative, employee support, and community relations activities.
• Coordinate recruitment and onboarding processes.
• Assist with employee recognition and engagement efforts.
• Support community marketing initiatives.
• Contribute to the smooth and efficient operation of the community.

Skills

Communication skills

Organization

Multitasking

Confidentiality

Customer focus

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Outlook, Word, Excel)

Job description

Primrose Retirement Communities is seeking a Business Office Manager to partner with the Executive Director in administrative and employee support activities, including recruitment, onboarding, and engagement efforts. You will help drive community marketing initiatives and ensure smooth day-to-day operations across residents, families, employees, and partners.

The role emphasizes confidentiality, professionalism, and excellent communication within a fast-paced senior living environment.