Senior Living Office & Billing Manager

Foundry Commercial; Kinston (NC); On-site; USD 45,000 - 55,000; Full time

Job summary

Spring Arbor of Kinston is seeking a full-time Business Office Manager at $50,000 annually for our 59-bed Assisted Living and Memory Care community. The role focuses on coordinating office and personnel functions, posting resident payments, and supporting the Executive Director.

Experience in long-term care or assisted living/memory care and Medicaid billing experience are required. Knowledge of North Carolina assisted living regulations is preferred; HR experience is a plus.

Qualifications

• Must be at least 18 years old.
• Working knowledge of Microsoft Word, Excel and Outlook is required.
• Must pass Criminal Background Screening.
• If driving, must have a valid driver’s license and acceptable MVR per Fleet Safety policy.

Responsibilities

• Process and manage resident accounts, post payments daily, prepare deposits, balance cash to posting journal and bank deposits.
• Account for move-ins/outs, charges, collections; send billings; process refunds and related correspondence; charge guest meals and services to residents.
• Oversee guest/associate meal program; track cash; reconcile to daily receipts; prepare deposits.
• Be the point of contact for all associate relations including complaints/concerns and investigations; collaborate with ED on resolutions.
• Hire, train, schedule, supervise, and coordinate the ABOM and Receptionist where applicable.
• Support HR functions if the Community lacks an HR Director.
• Other duties as assigned per full job description.

Skills

Microsoft Office

Attention to detail

Criminal Background Check

Driver's license

Job description

Spring Arbor of Kinston is seeking a full-time Business Office Manager at $50,000 annually for our 59-bed Assisted Living and Memory Care community. The role focuses on coordinating office and personnel functions, posting resident payments, and supporting the Executive Director.

Experience in long-term care or assisted living/memory care and Medicaid billing experience are required. Knowledge of North Carolina assisted living regulations is preferred; HR experience is a plus.