Senior Living Move-In & Marketing Coordinator - Part-Time

Otterbein SeniorLife; Berkey (OH); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Pet Insurance

Life Insurance

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Paid Time Off

Paid Holidays

Access to DailyPay

Tuition Reimbursement

Tuition Discounts

Employee-Sponsored Crisis Fund

Legal & Identity Theft Protection

Job summary

Otterbein SeniorLife at Sunset Village is seeking a compassionate part-time Marketing Support role. Up to 30 hours/week, Mon-Fri, assisting with administrative tasks, event coordination, tours, and CRM documentation to engage prospective residents and families.

The role emphasizes hospitality, detailed record-keeping, and collaboration with the Marketing team to advance sales and share community stories across social platforms.

Qualifications

• Associate’s degree or equivalent and relevant work experience.
• Must be detail oriented and have excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills.
• Proficient with the use of technology.
• Must have excellent customer service skills and good judgment and decision-making skills.

Responsibilities

• Answer phones, direct calls to appropriate services and greet visitors in a cheerful positive manner. Document calls into the CRM systems (Sherpa, PCC).
• Coordinate elements of the Marketing Events with the Marketing Department. Prepare event flyers, room reservations/planning, attendee lists, RSVPs and inquiries. Input attendees contact information into CRM system.
• Maintain adequate supply of facility information packets, collateral materials and office supplies.
• Schedule and facilitate tours for prospective residents and guests, focusing on Assisted Living.
• Complete follow-up marketing activity to help advance sales within Otterbein Sunset Village.
• Track and report various market statistics (Marketing Research Report).
• Coordinate paperwork and renewals for Limited Contracts with Marketing Director.
• Coordinate paperwork for prospective and new residents with Marketing partners.
• Facilitate move-ins across all levels of care, focusing on Assisted Living.
• Interact with visitors, residents and family members in a positive, hospitable manner.
• Assist with pictures of resident events for FB, social media and Website.

Skills

Detail oriented

Written communication

Verbal communication

Customer service

Technology proficiency

Education

Associate’s degree or equivalent

Tools

CRM software (Sherpa, PCC)

Job description

Otterbein SeniorLife at Sunset Village is seeking a compassionate part-time Marketing Support role. Up to 30 hours/week, Mon-Fri, assisting with administrative tasks, event coordination, tours, and CRM documentation to engage prospective residents and families.

The role emphasizes hospitality, detailed record-keeping, and collaboration with the Marketing team to advance sales and share community stories across social platforms.