Senior Living Move-In Concierge: Welcoming Transitions

Sunrise Senior Living; New York (NY); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement savings plan

Paid time off / holidays

Tuition reimbursement

Employee assistance program

Job summary

Sunrise Senior Living in New York is seeking a Move-In Coordinator to guide families through the move-in process, paperwork, assessments and orientation, while building early emotional connections to the community.

You will manage the full move-in, coordinate with clinical leadership, ensure state paperwork is completed, prepare resident files, and welcome residents on move-in day. The role offers benefits and opportunities for growth.

Responsibilities

• Manage the full move-in process using the Resident Move-In Checklist
• Review and explain the Move-In Packet and required documentation
• Coordinate resident assessments with clinical leadership
• Ensure all state-required paperwork is completed prior to move-in
• Prepare resident administrative files in compliance with regulations
• Oversee suite readiness and coordinate with Maintenance as needed
• Welcome residents and families on move-in day and provide community orientation
• Maintain proactive communication with families and physicians
• Support Founders Club benefits (where applicable)
• Protect resident confidentiality and support compliance standards

Job description

Sunrise Senior Living in New York is seeking a Move-In Coordinator to guide families through the move-in process, paperwork, assessments and orientation, while building early emotional connections to the community.

You will manage the full move-in, coordinate with clinical leadership, ensure state paperwork is completed, prepare resident files, and welcome residents on move-in day. The role offers benefits and opportunities for growth.